Innocent Driver

Innocent Driver Call us before your insurer after a non-fault crash.

The hassle-free alternative when you're not to blame.

✅ No excess to pay
✅ Keep your no claims
✅ Quality, approved repairs
✅ Like-for-like replacement car
✅ Injury compensation

09/09/2026

“Just leave it with me.” 💙

That’s what Bex told Kath when she got in touch with us following a non-fault accident - and it’s exactly how we think making a claim should feel.

No chasing insurers. No trying to sort everything yourself. Just someone on your side, taking care of things and making the whole process as straightforward and stress-free as possible.

But don’t just take our word for it… we’ll let Kath tell you herself! 🎥

A huge thank you to Kath for taking the time to share her experience with us - our very first video testimonial! 😇🚙

Innocent Driver is 7 🎂Seven years of taking the pain out of claims. Seven years of helping thousands of drivers get back...
07/09/2026

Innocent Driver is 7 🎂

Seven years of taking the pain out of claims. Seven years of helping thousands of drivers get back on the road after a non-fault crash. Seven years made possible by our brilliant team, partners and customers 💙

A huge thank you to everyone who’s been part of the Innocent Driver journey so far.

Here’s to the next seven! 🥂😇🚙

03/09/2026

🥁 And our August competition winner is… Corinne Thomas! 🎉

Congratulations Corinne! Your £100 voucher should already have winged its way over to you! We hope you enjoy spending it 🛍️💙

Thanks so much, as always, to everyone who entered - we had a brilliant response to this one!

And if you weren't lucky this time, keep your eyes peeled… our next competition will be coming very soon 👀

01/09/2026

There’s a LOT that goes on behind the scenes of a non-fault claim… 👀

Charlene explains what customers probably don’t realise about the work that goes into putting things right after an accident.

And ultimately, it comes down to one thing:

Why should you be penalised when it wasn’t your fault?

You don’t have to claim through your own insurer. There is a better way 😇🚙

28/08/2026

First off, nobody was hurt in the creation of this FAKE video crash! 😅

For obvious reasons, there's not a huge amount of video content showing crashes. And without staging them ourselves (our budget definitely doesn't stretch to that), we're limited to the same stock photos as everyone else in the space.

So, we've been experimenting with AI to see if we can do something a little different...

This one might be slightly more dramatic than I had in mind… but the message still stands.

After a non-fault crash, call us before your insurer 📞

It's the smarter way to claim 😇🚙

Happy Friday everyone! Have a great weekend and drive safely.

26/08/2026

🤯 Mind-blowing road-related trivia... (for some of us 😅)

Turns out, the different coloured cat's eyes actually mean something. Who knew?

⚪ White – separates the lanes
🔴 Red – marks the left edge of the carriageway
🟠 Amber – marks the central reservation
🟢 Green – marks slip roads and lay-bys
🟡 Fluorescent yellow/green – temporary changes, usually roadworks

Some of the Innocent Driver team knew this. Most of us absolutely did not.

Be honest, is your mind suitably blown? 😂

Planning a road trip this weekend?You might want to pack some patience, as the last summer bank holiday of the year is s...
24/08/2026

Planning a road trip this weekend?

You might want to pack some patience, as the last summer bank holiday of the year is set to be the busiest on the roads in 11 years! 😮

Friday is expected to be particularly busy, so if you're heading off, give yourself plenty of time, check your car before you leave and take it easy on the roads.

And remember – if someone else's driving ruins your long weekend, you know who to call first 😇🚙

21/08/2026

On air with our brilliant Claims Director, Charlene Smith 🎥

Here she explains what the most challenging part of her job is – when, despite doing everything we can, a claim just isn’t straightforward and things aren't happening as quickly as we'd like.

But as Charlene says, we never give up 💙

And that probably tells you everything you need to know about how the Innocent Driver team looks after our customers. Call us first after a crash, we've got your back 😇🚙

New starter alert 🚨🐶Rex is visiting our Cheadle office for the first time today.He’s had a tour, checked out the water f...
19/08/2026

New starter alert 🚨🐶

Rex is visiting our Cheadle office for the first time today.

He’s had a tour, checked out the water facilities and secured himself a prime spot in the office.

Truth bomb: He’s not great on the phones – .

But the rest of the team are ready and waiting to help should you need us. Cause you’d be barking mad to call your insurer before us after a non-fault crash... 🐶😇🚙

Great news to start the week! 🏆🥳We’ve been shortlisted for a Customer Service Award!Our submission was centred around ou...
18/08/2026

Great news to start the week! 🏆🥳

We’ve been shortlisted for a Customer Service Award!

Our submission was centred around our brilliant Claims Director, Charlene Smith – and we couldn’t think of anyone more deserving 💙

Charlene leads an amazing claims team who go above and beyond every day to look after our customers and take the stress out of non-fault claims.

So, if you’re ever involved in an accident that wasn’t your fault, remember you’ve got an award-nominated team ready to help 😇🚙

Fingers crossed for the win! 🤞🏆

Address

Sauchiehall Street
Glasgow
G23EX

Telephone

+448003688928

Website

Alerts

Be the first to know and let us send you an email when Innocent Driver posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category