Japanese Auto Masters

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Japanese Auto Masters Japanese Auto Masters is a family-owned repair facility founded in 1982 by Tom and Cindi Potter. Japanese Auto Masters is proud of all our employees.

Creating a place that proves there’s no greater peace of mind than knowing your vehicle is being cared for.

“Quality Repairs by Technicians Who Care” The Premier Japanese/Asian & Domestic Service and Repair Facility serving Tidewater for 40 years. ASE Certified, BBB, Napa Auto Care Center & Angie's List Super Service Award Winner since 2009. Ultimately it is the skill and efficiency of our Technicians that customers count on to maintain the reliability and safety of their vehicles. All of our Technicians, Parts Manager and Service Writers are ASE certified and must maintain their certifications while they are employed by Japanese Auto Masters. Japanese Auto Masters was founded in 1982 by Tom and Cindi Potter in a small shop close to the Virginia Beach oceanfront. Tom originated Japanese Auto Masters to address the needs of consumers driving Japanese-made vehicles at a time when there were no independent repair service centers that specialized exclusively in all Japanese makes and models. The only option for the repair of Japanese automobiles was high-priced dealerships. Our customers wanted alternatives. With this in mind, Tom set about creating the premier independent full-service shop catering to the owners of Japanese and Asian-made vehicles right here in Virginia Beach. In recent years Japanese Auto Masters has evolved to include maintenance and service to Ford, GM & Chrysler vehicles as well

The continued success of Japanese Auto Masters is due in large part to our loyal customers. Our philosophy is that we treat our customers the way we want to be treated. Our company was founded on this principle and that is the essential reason we are still growing today. Safety, Honesty, Integrity, Quality, Efficient Service...
"Quality Repairs by Technician's Who Care"

10/16/2026

Hello Everyone!
Here are a few more items that came through the shop.

THE RODENT DAMAGE IS CRAZY!

Hi everyone! Here we are again, sharing another wonderful review, this time from a first-time customer! Nothing makes us...
10/15/2026

Hi everyone!

Here we are again, sharing another wonderful review, this time from a first-time customer!

Nothing makes us happier than knowing someone had a great experience with us, and we're always so excited to welcome another member to our JAM family!

To our amazing team, thank you for the hard work, kindness, and care you show our customers every single day. You're the reason we receive reviews like this, and we truly appreciate each and every one of you!

10/14/2026
10/08/2026

Take a look at a few things that came through the shop!

Sometimes your vehicle gives you warning signs, and sometimes the problem is hiding where you can’t see it.

Catching worn or damaged parts early can help prevent bigger problems and unexpected breakdowns.

We’ll be sharing a few interesting finds from the shop—stay tuned!

Quality Repairs by Technicians Who Care

10/02/2026

Japanese Auto Masters! 🎉In 1982, Tom and Cindi Potter began building a business rooted in honest service, quality repair...
10/01/2026

Japanese Auto Masters! 🎉

In 1982, Tom and Cindi Potter began building a business rooted in honest service, quality repairs, and care for people. Forty-four years later, that spirit is still at the heart of everything we do.

Tom and Cindi, thank you for the dedication, long days, and countless lives you’ve touched along the way. You’ve built more than an auto repair shop. You’ve built a place where customers and team members feel like family.

Please join us in congratulating Tom and Cindi on 44 incredible years!

Quality Repairs by Technicians who Care.

Help Us Celebrate Jason’s 1st Workaversary with the JAM Family! It’s hard to believe it’s already been a year! Jason bro...
09/29/2026

Help Us Celebrate Jason’s 1st Workaversary with the JAM Family!
It’s hard to believe it’s already been a year! Jason brought years of automotive knowledge with him, but it’s his kindness, great advice, sense of humor, and genuine care for our customers that have made him such an important part of our JAM family.
Thank you, Jason, for all your hard work and for keeping us laughing along the way! We’re so happy to have you as part of the Japanese Auto Masters family.
Happy 1st Workaversary, Jason! Here’s to many more!

🎉 Please help us wish Cindy a HUGE Happy Workaversary! 🎉We love taking the time to celebrate and recognize the amazing p...
09/28/2026

🎉 Please help us wish Cindy a HUGE Happy Workaversary! 🎉
We love taking the time to celebrate and recognize the amazing people who make Japanese Auto Masters so special. ❤️ Cindy is so much more than an employee—she is truly part of our JAM family, and we are incredibly thankful for everything she does each and every day.
Happy Workaversary, Cindy! 🥳🎉 Here’s to many more years together! ❤️🔧
~ Your Japanese Auto Masters Family

09/25/2026

It's always a great day at Japanese Auto Masters!

09/23/2026

Address

3012 Holland Road
Virginia Beach, VA
23453

Opening Hours

Monday 7:30am - 5pm
Tuesday 7:30am - 5pm
Wednesday 7:30am - 5pm
Thursday 7:30am - 5pm
Friday 7:30am - 5pm

Telephone

+17574681333

Website

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