07/30/2026
We want to address the recent incident involving a member of our Service Department and a customer.
We took your feedback seriously and immediately began an internal review. Following that review, the Service Manager is no longer employed with our company.
Our team is held to a high standard of customer care, professionalism, respect, and honesty. Every customer deserves to be treated with dignity, and we sincerely apologize to the customer involved. We will use this moment to do better and ensure that this situation does not define the high level of service we provide.
We appreciate the feedback from our community and, most importantly, the continued trust of our customers.
