07/20/2026
2019 Kia Optima brought to me for hard start and stalling out. Ran the codes none active but stored code. I researched it and found a warranty extension to 15yrs or 150k miles for a cracked fuel filter with the exact code and symptoms. Had customer call dealer and they told him his car wasn't covered under that so he ask me to do it. I said ok but I was a little stumped and researched it again. Then I called Kia care and they confirmed it was covered. They got the dealer on the phone with me and then they confirmed it was covered and the service advisor said man you do good research. I was trying to save the customer money. He had it towed there on July 6th. Finally on the 16th they called him and said they changed the filter but we're having issues they'd call him back. On the 17th they called him and said his fuel pump was bad and warranty extension only covered the cracked filter. Told him it would be a little over $900 and they'd waive the labor. He called me, I called them long story short he had it towed back to me. Just finished it and I can tell you they dorked the fuel pump up pulling it out and just changing the filter and I know exactly what they did wrong. So along the process they made a list of things he needed done and sent it to him. One of the critical items was the serpentine belt which it did need changed. So I replaced the fuel pump/filter assembly and the serpentine belt for just under $400 including parts.They wanted just over $1200 to do those two jobs.