28/10/2026
Scam alert for our guests
Guests staying at accommodation across Australia are receiving scam messages by WhatsApp, text and email. These messages quote real booking details, such as your name, stay dates or booking number, and ask you to confirm card details or make a payment to avoid your booking being cancelled.
These messages are not from us. A message that quotes your booking details does not mean it is genuine.
We will never ask you to confirm card details or make a payment through WhatsApp or a link in a text or email.
If you receive one of these messages, don’t click the link or reply. If you’ve already entered card details, contact your bank straight away. If you’re unsure about any message, call us directly on 08 9185 1012 or email [email protected].
If you have a booking with us, your booking with is unchanged.