29/10/2026
Detail Diary - Headlamp headache!
What we thought would be a straightforward headlamp restoration, almost shut our doors!
Unbeknownst to myself and this vehicle's new owner, these Headlamps were previously restored with a clear lacquer.
Having thought we'd ruined this pair - A set of Audi B8 headlamp shells cost 22k a pop. Thats before transferring the internals. Thankfully, we were able to remove the old costing, and bring these back to clear.
Wet Sanding through it proved impossible. Until we dry sanded down to P120, working up to P3000, before refining and protecting
It could have gone very differently had we faced a less understanding and patient client. In business, not everything goes to plan all the time. But how we make it right is what ultimately matters most - even if it ends up putting you out of pocket. The losses you take today ultimately turn into the wins of tomorrow. In a service-based business, client experience is the hill you live or die on.
We came back around to carry out a Wash, Clay Seal on the rest of this vehicle - for all the extra trouble.
