09/09/2026
When customers decline recommended maintenance, it's often because they don't understand why it matters—not because they don't see the value.
Service advisors who take the time to educate customers build greater trust, stronger relationships, and more confidence in every recommendation.
That's why BG provides training and educational tools that help service teams communicate maintenance recommendations with clarity and consistency.
Learn more about BG Training: https://yourbgpartner.com/1YIRXQ