09/09/2026
⚠️ **CUSTOMER ALERT: PLEASE BE CAREFUL WITH “EXTENDED WARRANTY” NOTICES**
We want to alert our customers to something we are seeing far too often.
Many vehicle owners are receiving official-looking letters, postcards, phone calls and text messages claiming things such as:
“Your factory warranty has expired.”
“FINAL NOTICE.”
“Immediate action required.”
“Your vehicle protection is about to expire.”
In many cases, **these communications are NOT from Hyundai, Hyundai of Venice, or your vehicle manufacturer — and your factory warranty may not have expired at all.**
These companies may already know your name, address, vehicle year, make and model. That can make the notice appear legitimate. Once you call, you may reach a high-pressure salesperson attempting to convince you to immediately purchase an expensive third-party vehicle service contract.
The Federal Trade Commission specifically warns consumers about this practice. According to the FTC, these companies may give the impression that they represent your dealer or manufacturer when they do not. Consumers may also be pressured to provide financial information or make a down payment before receiving complete details about the coverage.
Even more concerning, the FTC warns that some consumers may later discover that the contract has significant exclusions — or that the company is no longer in business when they actually need the coverage.
**Before you purchase anything, CALL US.**
If you purchased your vehicle from Hyundai of Venice and receive a notice saying your warranty is expired, expiring, canceled, or requires immediate action, **please contact us before giving anyone your credit card or banking information.**
We can help you determine what factory warranty coverage you actually have and whether the communication has anything to do with Hyundai or Hyundai of Venice.
**A piece of mail knowing what kind of car you drive does NOT mean it came from us or Hyundai.**
The FTC has taken enforcement action against companies accused of deceptively selling “extended vehicle warranties,” including companies accused of pretending to represent dealerships and vehicle manufacturers.
Learn more directly from the Federal Trade Commission:
FTC Consumer Advice — Auto Warranties & Service Contracts:
[FTC: Auto Warranties and Auto Service Contracts](https://consumer.ftc.gov/articles/auto-warranties-and-auto-service-contracts?utm_source=chatgpt.com)
FTC Consumer Alert — Extended Warranty Scams:
[FTC: What to Know About Auto Service Contracts and Extended Warranty Scams](https://consumer.ftc.gov/consumer-alerts/2023/03/what-know-about-auto-service-contracts-extended-warranty-scams?utm_source=chatgpt.com)
FTC Enforcement & Consumer Refunds:
[FTC: Extended Vehicle Warranty Scam Refunds](https://www.ftc.gov/enforcement/refunds/american-vehicle-protection-refunds?utm_source=chatgpt.com)
**When in doubt, don't call the number on the notice. Call Hyundai of Venice first.**
Please share this with friends and family — particularly anyone who might mistake one of these official-looking solicitations for a notice from their dealership or manufacturer.
— **Hyundai of Venice**
