04/16/2026
To our Customers & Fans
Due to a surge in inquiries combined with backend operational upgrades & more, our response and fulfillment times have been slower than our standard. We’ve been working around the clock to scale up and get every rider geared as quickly as possible.
Following a late-night production and operations meeting, we have a concrete plan in place to clear our remaining backlog; which comes with it's own dependencies to be communicated.
Please watch your inbox tonight for a formal update detailing these steps and what they mean for your order. We’re riders too and understand.
-Team ICH