Impel

Impel Impel offers automotive dealers, OEMs, and third-party marketplaces the industry’s most advanced AI-powered customer lifecycle management platform.

Chat AI engages every shopper the moment they land on your site — answering VIN, trade, and financing questions, then bo...
08/20/2026

Chat AI engages every shopper the moment they land on your site — answering VIN, trade, and financing questions, then booking the test drive. Sales AI picks up over email and SMS, nurturing every lead until they're in the showroom.

Your team walks in to qualified appointments. Not a backlog of cold leads.

Built for Nissan. Now certified for Nissan's Digital Dealer Program.

See what Impel AI can do for your dealership → https://impel.pulse.ly/xel2frxt7s

Sales AI engages every lead, no matter what time of day or night. It reads intent, sentiment, and context, then responds...
08/20/2026

Sales AI engages every lead, no matter what time of day or night. It reads intent, sentiment, and context, then responds via email and SMS just like your best salesperson would. It books showroom appointments 24/7 and nurtures leads over the long term so no opportunity slips through the cracks. Because it's trained on your dealership’s specific policies, offerings, and brand standards, every shopper gets the same VIP treatment, every time.

With 100% Stellantis co-op reimbursement now available, there's never been a better time to turn more opportunities into appointments with Impel Sales AI.

Turn missed opportunities into appointments 24/7 →
https://impel.pulse.ly/o1olu7fafb

Chat AI engages every INFINITI shopper the moment they hit your site — answering VIN, trade, and financing questions, th...
08/19/2026

Chat AI engages every INFINITI shopper the moment they hit your site — answering VIN, trade, and financing questions, then booking the test drive on the spot.

Sales AI picks up the conversation over email and SMS, with 17x follow-ups across 51 days. Every lead, worked. Every appointment, booked.

See It In Action→ https://impel.pulse.ly/uqem8do9me

Two years running, Impel ranks among the fastest-growing AI companies in the country. That's not a lucky quarter. That's...
08/18/2026

Two years running, Impel ranks among the fastest-growing AI companies in the country. That's not a lucky quarter. That's a pattern: one AI Operating System, more dealers relying on it every year.

See the Full Story: https://impel.pulse.ly/hftudyb1ze

Would you run your vehicles across five separate lots with no shared system to track any of them?Of course not. Yet cust...
08/17/2026

Would you run your vehicles across five separate lots with no shared system to track any of them?

Of course not. Yet customer data often ends up exactly that way, spread across systems that don't talk to each other. The data's all there. It just isn't connected.

Your AI agents can only be as smart as the data they can reach. Unify it and every agent works from one customer view. Leave it siloed and you leave relationships on the table and revenue in the dark.

Michael Quigley makes the case: https://impel.pulse.ly/gtjqvythun

08/14/2026

This week, our team, partners, customers and a whole lot of good people came together in Syracuse for Impel's Annual Charity Golf Tournament. Every swing was in support of the Good Life Foundation, Inc, which opens doors for at-risk youth across New York through arts and mentorship.

A day on the course. A cause that lasts well beyond it. That's a trade we'll make every August. None of it happens without our sponsors. And to everyone who played, sponsored, or stayed for dinner: thank you. You made it a day worth remembering.

Watch the recap 👇

08/14/2026

Here's a quick test for any dealership's AI: ask it something hard.

"Can I finance with bad credit?" "Can you send the Carfax?" "Can this truck tow 6,500 lbs?"

Other AI stalls — "someone will follow up." That's an auto-responder with better manners.

Impel answers the hard ones in real time, in your voice, and moves the conversation toward a booked appointment.

See the difference for yourself → https://impel.pulse.ly/wdvc8axzuu

Impel and SelectFI just made the most important part of the car deal happen sooner: the real payment number.Shoppers do ...
08/13/2026

Impel and SelectFI just made the most important part of the car deal happen sooner: the real payment number.

Shoppers do their research and decide on their own. Now, the moment they ask what it'll cost each month, our AI agents answer, right in the conversation, with accurate, personalized payment numbers by chat, text, and email.

Real numbers up front, from a soft pull with no credit score impact. The agent predicts the payment and hands your lenders and F&I team a deal that's already in motion.

In early pilots, dealers converted 25 to 35% of these conversations into qualified showroom appointments.

Read the News: https://impel.pulse.ly/ecknfqfyfn

AI in the dealership is easy to start and hard to plan. The CRM AI Dealership Boot Camp fixes the second part.CDK and Im...
08/13/2026

AI in the dealership is easy to start and hard to plan. The CRM AI Dealership Boot Camp fixes the second part.

CDK and Impel are bringing a hands-on workshop to two cities this September. Spend a day with industry trailblazers, Jon Purdy (CDK) and Chris Spensley (Impel), and leave with a customized AI workforce blueprint for your sales, BDC, and customer engagement teams.

Seats are limited:
📍 Chicago, IL (Schaumburg) — Sept. 10: https://cvent.pulse.ly/qy8dwocbkz
📍 Detroit, MI (Auburn Hills) — Sept. 24: https://cvent.pulse.ly/h6e6srpf32

Impel has been named to the 2026 Inc. 5000 list, and for the second year in a row, ranks among the top 50 fastest-growin...
08/12/2026

Impel has been named to the 2026 Inc. 5000 list, and for the second year in a row, ranks among the top 50 fastest-growing AI companies in America. This is what it looks like when dealers and OEMs keep choosing Impel to power their business, year after year.

Read the Announcement: https://impel.pulse.ly/7n813j7bjc

Address

568 Broadway
Syracuse, NY
10012

Telephone

+18443846735

Website

Alerts

Be the first to know and let us send you an email when Impel posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Category