Tow Truck Tech

08/27/2026

STOP HOOKING LUCID SUSPENSIONS

Vehicle platforms are evolving. How towers handle them is stuck in the 1980s.

Yeah, I know. “I’ve been doing cars that way for 20 years and never had a problem.”

It’s never a problem—until it is. And on these vehicles, problems get expensive fast.

The Lucid Gravity doesn’t care that you’re a self-proclaimed Tow God.

It’s ready to teach you a harsh lesson.

Treat it poorly, and it will return the favor.

08/03/2026

🚨 STOP LETTING AI ANSWER YOUR PHONES. 🚨

The towing companies replacing experienced dispatchers with AI are about to learn an expensive lesson.

Everyone's obsessed with replacing dispatchers with AI. That's a mistake.

Dispatching isn't data entry. It isn't payroll. It isn't bookkeeping.

Dispatching is SALES.

Every phone call is a negotiation, Every breakdown is different, Every customer has a different urgency Every tower, truck, driver, ETA, and piece of equipment changes the equation.

A good dispatcher isn't just taking orders—they're solving problems, protecting margins, keeping customers calm, selling the job, and making a hundred judgment calls an hour.

AI isn't there yet.

Want to save money with AI?

Let it process payroll, Let it reconcile invoices, Let it organize paperwork, Those are transactional jobs.

Your dispatch desk is your revenue desk.

Agree or disagree?

👇 Let's hear it.

07/16/2026

Another one of those videos Towers need to be paying attention to.

This one has the potential to get really expensive fast.

We’ve covered Air, in great detail for Lucid Motors, more information coming.

07/16/2026

BEWARE OF THIS $25,000 DAMAGE CLAIM

Towers and transporters are causing costly damage to the Lucid Air, opening the front trunk while the vehicle is in motion. Repair claims ranging from $10,000 to $25,000. The good news is it's easy to prevent.

Before towing or transporting the vehicle, and after it's fully strapped down, turn OFF:
• Shock & Tilt
• Passive Lock
• Passive Unlock

If the alarm goes off while the Lucid Air is being moved, DO NOT press the remote or interact with it for any reason.

Have you towed a Lucid? What was your experience?

05/27/2026

Towers get screwed daily allowing third party aggregators to assess damage claims. While this practice, in most cases, keeps the claim off the Tower’s Insurance Loss Runs they are placed in the position to go along with what the aggregator determines. This move is by no means designed to protect the Tower, it’s purely an effort to protect their own relationship and reputation with their OEM or Insurance clients. Towers should always demand a second look from their own party in the matter. Damages assessments are customarily repaid through a payment plan deducted from future earnings. A cheap $55 tow that ends up costing them thousands in very questionable damages.

05/07/2026

This is another one those damage claims that will creep up on when you least expect it.

Improperly jump starting Toyota and Lexus Hybrids can result in up to $4000 in nuked electronics under the hood. There is only one OEM endorsed jumpstart procedure, pay close attention to this one.

Words of caution, video document your handling of these vehicles as it’s very common that Towers get stuck with repair bills to repair damages they’ve not actually imposed following failed attempts by vehicle owners or good samaritans.

Have you handled one of these vehicles?

05/07/2026

What do Food Service Apps and Towing have in common? Algorithmic analysis and implementation to drive down pay.

For you folks relying heavily on “the apps” as “lead sources” you need to pay attention to how similar technologies are currently leveraged.

You’re already using these platforms, but have no idea how the same technologies are used in the same manner to devalue your work as Towers.

The strategy is implemented in tandem with the “volume model” and “filler work” marketing schemes where towers are promised a volume of work in specified area at agreed upon pricing, below market value, or agree to take work during slow times to keep their trucks moving, at similar subpar prices.

Both models are engineered money losers for the Towing Companies right from the start. They fall into this trap because they have no clue what it actually costs to run their equipment or their operation. All they see is money coming in and have no direct understanding how much is actually going out to run each specific call. Its charity work for billion dollar aggregators preying on those with no business acumen.

You get a slow day or two, agree to take work at a price lower than you would customarily consider and the rug slowly gets pulled from underneath you. Over time the prices slowly creep down until you tap out, or go broke. Everyone in the system is leveraged against each other simultaneously and every Tower loses.

05/05/2026

What do Food Service Apps and Towing have in common? Algorithmic analysis and implementation to drive down pay.

For you folks relying heavily on “the apps” as “lead sources” you need to pay attention to how similar technologies are currently leveraged.

You’re already using these platforms, but have no idea how the same technologies are used in the same manner to devalue your work as Towers.

The strategy is implemented in tandem with the “volume model” and “filler work” marketing schemes where towers are promised a volume of work in specified area at agreed upon pricing, below market value, or agree to take work during slow times to keep their trucks moving, at similar subpar prices.

Both models are engineered money losers for the Towing Companies right from the start. They fall into this trap because they have no clue what it actually costs to run their equipment or their operation. All they see is money coming in and have no direct understanding how much is actually going out to run each specific call. Its charity work for billion dollar aggregators preying on those with no business acumen.

You get a slow day or two, agree to take work at a price lower than you would customarily consider and the rug slowly gets pulled from underneath you. Over time the prices slowly creep down until you tap out, or go broke. Everyone in the system is leveraged against each other simultaneously, and every Tower loses.

29.4K likes, 305 comments. “The Most Disturbing Reddit Confessions On The internet”

02/03/2026

Beginning 2027 in China, no more electric door handles, inside or outside.

Hopefully this catches on here in the States as well.

https://www.tiktok.com/t/ZP8HFjmLY/eede t

118K likes, 1980 comments. “CNN's Mike Valerio breaks down why China is banning hidden door handles on all cars, beginning in 2027.”

12/18/2025

Tow Truck Tech has partnered with Towing Software Provider, Dolooma, creating the Towing Industry's first dispatch integrated training resource solution, Dolooma Academy.

Dolooma Academy is building OEM-endorsed training designed specifically for Towers. Content on every model in a Manufacturers line up, supported annually moving forward.

What we have in motion will be a heavy lift for every OEM first year, so forward is where our sights are set. If we have our way we'll cover Medium and Heavy Truck too.

Where we are right now. DIRECT conversations with numerous OEM's and fleets started months ago, nearly all them without their Motor Club partners involved. New video content is currently in production, more video shoots scheduled for the coming months.

Dolooma Academy is key to improving safety, protecting customer experience, and reducing costly damages—without worrying about outdated training.

Learn more: https://doloomaacademy.com