02/05/2026
Have you ever received a safety recall notice in the mail or by email. When an OEM part has a safety recall manufacturer will send these out to notify you something needs to be done that could possibly be a safety hazard. If you haven't got it done when you check in for service work a lot of the times, they perform these while it's in for routine work. Regardless OEM has a process to inform you when a part could have failures that put you at risk. It's not often but it does happen.
So, let's say you had your car repaired at a Collision facility and they used CAPA certified parts your insurance company told you was just as good as OEM. What does that process look like when one has failed or is no longer certified?
Most collision shops and insurance companies don't even know what the process is. Why is that you ask? To be honest it's quite easy to miss. You used to have to sign up on CAPA website for monthly decertify reports which no one ever tells you about. Those would come by email, it will tell you year, manufacturer type, lot or batch number and what A/M part company it was. Rarely does it specify why it's been decertified. The only way I could know if it's a part, I have used is to pull the invoice from that car and check lot or batch number.
Let's ask a real question... Even if I get these reports what's the odds of me digging through every file checking to make sure the lot numbers matched to get your part swapped out. I'm going to tell you 100% that isn't happening. It's possible you could be riding around with a safety component ready to fail and you have no idea.
When choosing a collision repair facility ask them what type of parts they use. Are they going to put inferior parts on your car and try to sell them as the same quality? Or would they fight for you as a consumer to put OEM back on your car and make you whole again.
*As a special note... When a popular Collision podcast broadcasted how to get these decertified reports publicly Capa had it removed and no longer sends them by email...*