Sunnyside Repair Center

08/06/2026

Small Business problems 101 ...
It seems in today's market, parts are getting more and more difficult to obtain, we order & wait for days & even then, sometimes they are still the wrong parts.

Secondly, Since Covid hit in 2020 there's a nationwide shortage of qualified techs to get the work done, assuming we can get the parts.

We're a small family business that's been here 25 plus years & yet we struggle to fill everyone's mechanical needs. There's just not enough hours in the day to get everything done, plus the parts dilemma, as well as finding any other experienced techs in the field, to do the work.

My son "Shawn" has become a terrific tech over the years, As well as a welder, fabricator etc, but he's only one man & stretched too thin at times, to get everything done that we have scheduled.

Thanks to all of our long time customers that have supported us throughout the years, we really do appreciate you, So please bear with us while we make our way through these times of shortages, both parts & manpower.

We are now a 3 generation family business, as my Grandson "Chase" has been learning the ropes from myself & his dad, trying to keep up with the demand of the daily grind.

Thanks again for all of the support from the community.

Alex

05/13/2026

02/09/2026

People love to say mechanics are expensive, but nobody ever asks what it costs to own the tools, pay for training, keep the lights on, and still be the one blamed when a 15-year-old car acts like a 15-year-old car.

12/24/2025

We just wanted to wish everyone a Merry Christmas & Happy New Year!

The shop will be closed from Dec 25th to Jan 5th to give everyone some time off to rest & get ready for the new year!

08/01/2025

07/23/2025

Well ... this happened today ... as most of our customers have seen in the past several years, we stay pretty much booked out, year round. Today was like any other day, full service bays, the phone ringing, making appointments, as well as talking with regular customers. This afternoon, I was on the phone with a customer, and this guy pulls up, right in front of the sign that clearly says, No Parking in front of the service doors. He gets out, walked in, sees that I'm on the phone, proceeds to pace back and forth, making grunting sounds, obviously annoyed by me, not hanging up the phone and jumping up to greet him. Keep in mind, this guy has never been here before, and has no idea how business works here. As soon as I was done with my call, I asked him if I could help him. He's already annoyed with me, you can see it in his face. He says that he had a bolt that he needs installed on his exhaust system, and needs it now. I looked at the schedule, and offered him our next available time slot. He grunts, You can't do it now? I calmly explained that we do everything by appointment only, and once again offered the next available time to him..he glared at me, stomping off and getting in his car and drove away. I assumed that it Was over. Nope, within 10 minutes of his departure, I get a 1 star review, that claims he waited 20 minutes (It was 5) and that he had to make an appointment anyway ... listen people, if you expect a small business, with 50 years of experience, to be able to drop everything, and jump on your vehicle, you have been living under a rock, for far too long. Since I've been in business for 24 years, I've always gone out of my way to accommodate people. But honestly, since 2020 and Covid, we have been behind even more than ever. In conclusion, when we leave reviews, it's because of doing business with any given business, and you're either happy, or not. I emplore my customers to let us know if we didn't meet expectations, after we've actually worked on your stuff, to let us know if we can do something to correct a problem, if we have one. Not just leave a review because we couldn't drop everything else, and help them right now. Sorry for the long winded story, it just floors me in this day and age, that people have become such a gotta have it now society, that they have forgotten about small business and how hard we all work, to stay in business. And we're human beings, and not a fast food drive-thru .. good quality work, takes time. Remember, Good work isn't cheap, and cheap work isn't always good.

09/13/2024

A little car humor for the day ...

07/22/2024

I swear ... We had a "Karen" call about a lifetime warranty part and she wanted us to replace it for her. Turns out after going through the history for that Karen, we only worked on it once in Dec of 2018. And "they supplied a starter" for their Van. (We didn't) Had we installed a part from our supplier, we would have gone to bat for them to see if the 6 year old part could be warrantied for them. However the labor is "and has always been" 12 Months or 12,000 Miles, whichever comes first. Not 6 years ... And this Karen just wanted to argue with me .. I even called my Vendor & had them go through the purchase history 1 week either side of the date of the repairs & we "had not" purchased a starter for that vehicle ... So I called her back & informed her what my supplier said, and even asked for her receipt, to verify the repair & she said she didn't have one & hung up on me after her "snide remark" about just going someplace else anyway ... Some people just don't seem to understand business ..... I have always gone out of my way to help my customers & make the process as painless as possible ... Nothing was going to make this Karen happy ... Sad really ... That's my Rant for Monday ...

05/15/2024

It can be a struggle at times ... But we love our customers!