05/22/2026
📣📣We are seeking an experienced and computer-literate front desk person for our busy tire shop. The ideal candidate will have excellent customer service skills, a strong attention to detail, and experience in handling administrative tasks. Experience in a tire or automotive environment is a plus. Resumes can be sent to [email protected].
Hours: 7am-5pm Mon-Fri, 7am-12pm every other Saturday
Job Summary:
You will be the first point of contact for customers. Your role will involve assisting customers in person and over the phone, providing information about tire products and services, managing customer orders, processing sales, and ensuring smooth daily operations of the shop. Additionally, you will have the opportunity to learn comprehensive tire knowledge to better assist customers and provide expert guidance.
Key Responsibilities:
•Greet customers in a friendly and professional manner.
•Assist inquiries about tires, tire products, services, prices, and availability
•Address customer concerns or complaints, ensuring satisfaction and resolution.
•Process sales transactions, including cash, credit, and electronic payments.
• Take customer orders and ensure proper entry into the system.
• Coordinate with the shop team to ensure timely delivery of services.
• Continuously learn and stay updated on tire types, specifications, brands, and features to effectively assist customers.
• Gain knowledge of tire maintenance and services, such as tire pressure, tread wear, balancing, and alignment.
• Keep the front desk area clean and organized.
• Assist with basic shop organization and inventory when needed.
• Work closely with the service technicians and management to ensure seamless customer service and operations.
