09/06/2026
Big thank you to Mike Brown from Frontier Communications who was trying to solve our 4 days of phone / internet issues. I met up with him yesterday at the shop and we were not able to get the service working properly, he said he would call me by the end of the day. He called and told me he had somehing he wanted to try.
I was thinking he would not be back until Tuesday morning, much to my surprise he said he would meet me at the shop today (Sunday) at 9. He was there when he said he would be and was able to correct the problem. He showed up in his own vehicle on his own time on a Sunday. That is customer service at the highest level and I dont know how to reach out to his supervision but they need to know this.
Thank you Sir!
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