09/20/2026
Grateful and humbled to receive two #1 awards this week from the Richmond Times-Dispatch. Voted Best Insurance Agent and Best Customer Service! 🏆🏆
I think the most amazing part was hearing from a client congratulating us and reminding me of a claim she had several years ago. She had never had a claim, didn’t know how to handle it, and we were able to guide her through the process and assist in a time of need. She reminded me the reason she refers us to friends and has us handle all of her insurance is due to how we treat her as person and are there when she needs us.
Our goal at The Carter Agency is to help people navigate the uncertainty life can bring while being someone you know and can trust through the years. Her words were so meaningful and rewarding to hear how much our relationship means to her. It’s not just about purchasing insurance or providing advice. It’s the relationships and people along the way as we help them navigate big and little life moments. 🚗🏡💍🍼
Thank you for voting The Carter Agency #1 Insurance Agent in Richmond. This means more than you will ever know! ❤️
If you are thinking of having an insurance review, just aren’t sure what your insurance covers or have questions regarding insurance, we’d be honored to help with the process!