09/02/2026
If you ask Service Writer Rac Reyes why he likes working at Chipman & Taylor Chevrolet, he'll tell you it comes down to one word – honesty.
"Customers can't really see what needs to be repaired because it is inside the engine or the transmission. It's not visible, so they have to trust our mechanics," Rac said. "I want to treat people the way I would want to be treated."
Rac writes repair orders, deals with extended warranties, and helps customers make sense of auto repairs. He's always loved automobiles and enjoys sharing his decades of experience with colleagues and customers. He joined Chipman & Taylor three years ago and says he found a top-down management approach based on simple principles.
"Working with owner Fran Amend is amazing," Rac explained. "He's a very caring and understanding person, and that bleeds down to everyone else. It makes the work environment much smoother, easier, and more comfortable."
At the top of the priority list is taking care of customers. He points to a customer whose vehicle needed massive repairs before they could drive to Arkansas for a family emergency. Rac wasn't sure he could get all the necessary parts and the repairs done in time.
"We were able to get all the needed parts and get the repairs done the day they planned on leaving. They were appreciative and thankful," Rac remembered. "It made me feel good that the service department did an amazing job to make it happen."
It's proof of what Rac and Chipman & Taylor focus on - helping their customers and community.
