01/27/2026
Hey everyone really big updates here at DB-Auto we're changing up all of our operating systems! lengthy post but a lot of info!
New scheduling https://aops.cc/db-auto-scheduling Try it out!
New Voicemail forwarding so it can send you a link to schedule for directions or to leave us voicemail when the phone rings busy or after hours
New estimating and invoicing along with full digital inspections! our goal is to start doing full inspections on every car that comes in now that will take us a bit to get to that point handling the extra work and still deliver quick turn around. So we're starting with just oil changes or at request. You'll be sent your estimates digitally still but in a cleaner form and you can see the inspection right alongside it with images, videos, and notes so you can see exactly what's going on. Then can choose what all work to approve or decline based on your needs and budget with just a few clicks.
We also have a new employee I'm sure plenty of you have seen he's still learning and training but he's going to be a great addition helping us serve all of our clients.
We are also going to be upping our warranty! Almost all jobs will be backed by a 3 year 30,000 miles warranty! We have very few comebacks, we install quality parts and install them to OEM procedures. Which lets us stand behind our work even longer.
Now full transparency these updates are pricey but necessary as we grow and have more and more jobs to keep track of and to help us keep growing. We aren't raising our prices we are still at $85 an hour. We will stay there for all of 2026. Starting soon though we are going to start charging a credit card surcharge. Now we don't want to push all of the costs to customers but we are going to start charging a 2-3% cc fee. We paid well over $10,000 last year in fees and this will help us offset that cost and keep providing top quality service. Huge Thanks to everyone for helping us get to this point!
