02/05/2021
Auto Collision Rebuilders in Palatine, IL is seeking a full time experienced auto body shop estimator. The ideal candidate possesses experience writing/managing estimates via CCC One. ACR prides itself on quality work! Our customers and partners are constantly seeking great turnaround times and quality + safe auto body repairs.
Responsibilities:
- Writing estimates, managing supplements, and compiling supporting documentation and images in accordance with insurance partner(s) and company guidelines. Including related and unrelated collision work.
- Greet customers and check-in/check-out vehicles (including inspection of vehicles).
- Maintain invoicing and customer files, i.e. document activity notes.
- Maintain and execute a timely schedule before, during, and after completion of repairs. along with managing time/repair planning & part orders for technicians.
- Maintain continuous communication and contact with customers and insurance partners throughout the repair process.
- Manage interaction with insurance partners/agents, dealerships, vendors, parts providers, fleet companies, partners, and car rental companies.
Inspection of parts and supplies as received.
- Manage shop opening/closing procedures, including but not limited to the inspection of equipment, moving vehicles, safety guidelines and more.
- Managing incoming communications (calls, emails, etc..).
- Follow COVID-19 mitigation procedures and other safety protocols.
- Attend required training and meetings.
- Other duties as assigned.
Requirements:
- Valid Illinois drivers license.
- Working knowledge of CCC One and Microsoft Office.
- Team and customer service oriented w/ positive and attitude.
- Attention to detail, quality work, and safety compliance.
- Bilingual skills-English/Spanish preferred but not required.
- I-CAR or ASE Certifications are a plus but not required.
Pay based on skills and experience.