Neff's Automotive Repair Center

Neff's Automotive Repair Center Friendly Folks. Quality Work. Reasonable Prices.

We didn’t get a lot of photos because everyone was running around but tonight was our employee & family picnic at Lewis ...
06/13/2026

We didn’t get a lot of photos because everyone was running around but tonight was our employee & family picnic at Lewis Wetzel Pool. Thanks to everyone for coming! Huge shout out to Joni for organizing!

We don’t usually share stuff like this, but it had been a rough week (as a small business, they can’t all be home runs m...
06/11/2026

We don’t usually share stuff like this, but it had been a rough week (as a small business, they can’t all be home runs man). Cody was venting on his personal page a little and a customer commented this. It might be one of the best public compliments we’ve ever received. Thank you, ma’am. We truly, truly appreciated the kind words. 😍🥹

Phone Issues! Optimum has experienced several outages over the last 24 hours. While we do have an automatic failover (St...
06/10/2026

Phone Issues!

Optimum has experienced several outages over the last 24 hours. While we do have an automatic failover (Starlink) the “change over” can cause disconnections in our phone system and other computer systems very briefly. (Our system does this automatically and takes less than a second.)

If you’ve had any issues reaching us, we do apologize. Thank you.

Please join us in welcoming our summer help! Devan is returning this summer (he’s helped the last couple summers and aft...
06/08/2026

Please join us in welcoming our summer help!

Devan is returning this summer (he’s helped the last couple summers and after school during the year) and our newest hand is Karson (Cody and Kevin’s nephew - this is his first job)!

We’re happy to have them on board!

06/05/2026

Important - Please read entire post:

Moving forward, we will no longer be allowing customers to provide their own parts. We’ve always tried to be accommodating, and for 6 years we’ve allowed this practice, but we can no longer continue it.

There are a lot of reasons, but primarily it comes down to being able to stand behind our work. The quality of parts, across the board, have went down. It’s a numbers game anymore. It isn’t just one distributor or manufacturer. It is literally all of them. When we provide the parts, we are able to provide a warranty on the labor because the manufacturer will pay us to replace one of their faulty parts. We also have a warranty company who certifies our labor when the parts are ours, as a commercial account. If the customer provides the parts, we are unable to offer this same protection.

Just for a recent example: Customer had us install a transmission that they purchased. We installed it, programmed it, (obviously fluid, etc had all been checked) and - bad unit. So now we’re dealing with the manufacturer as a third-party. Since it wasn’t purchased under our name, they won’t reimburse labor charges or programming. So now we have two options: charge the customer twice the labor (after all, we have to do the job twice now) and twice the programming, or we charge them once and eat the remainder.

We still have to pay our employees. We have to pay our own bills. We have to cover fluid and programming. None of this is free.

So yes, while our parts might cost you a little over the “counter” price, you get insurance that the parts are covered.

We know everyone’s trying to save money where they can. We get it. But we simply can no longer afford to keep “eating” these costs. Maybe someday, if manufacturing improves, we can go back but for the foreseeable future, this will be our policy.

Thank you for understanding and continuing to support us.

Also, as a note, this will not affect previously scheduled appointments or any of our fleet agreements.

Thank you for the donuts!
06/04/2026

Thank you for the donuts!

Over the weekend it was brought to our attention that we were nominated for the Reader’s Choice Best Auto Repair Shop aw...
05/26/2026

Over the weekend it was brought to our attention that we were nominated for the Reader’s Choice Best Auto Repair Shop award. This is a first for us and we are both honored and humbled to be considered. Sincerely, thank you to whoever thought enough of us to send in a nomination.

If you agree with them, please take the time to vote for us. I’ve attached the instructions. Also please like and share this post to get the word out!

Thank you!

All set up for the Wetzel-Tyler Chamber of Commerce Community Awards Dinner! Huge shout out to Joni for decorating/sett...
05/13/2026

All set up for the Wetzel-Tyler Chamber of Commerce Community Awards Dinner! Huge shout out to Joni for decorating/setting up!

As much as we hate to have to do this, being a small town, people like to spread rumors. We’ve received several phone ca...
04/25/2026

As much as we hate to have to do this, being a small town, people like to spread rumors. We’ve received several phone calls regarding a post in a local scanner group. This post references a garage in Neffs, Ohio (outside Bellaire) and has nothing to do with our shop. Thank you.

04/21/2026

Bee Electric Heating & Cooling is hiring for the position of HVAC Install Technician!

Address

352 Main Street
New Martinsville, WV
26155

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm
Saturday 9am - 2pm

Telephone

+13044551810

Website

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