Napoleon Auto Service Center Inc.

Napoleon Auto Service Center Inc. We understand that your vehicle is a major investment, and that is why we care for each customer’s vehicle as if it were our own.

Napoleon Auto Service Center is a family owned business delivering honest and professional automotive repair and maintenance services to the people of Henry, Defiance, & Fulton counties. Napoleon Auto Service Center is a certified Napa Auto Care Center, we are able to provide the benefits of an established national entity while maintaining the personal touch of a family owned business. The quality

ASE (automotive service excellence) certified technicians at Napoleon Auto Service Center employ today’s latest automotive technology and are equipped to handle most major and minor repairs on foreign and domestic vehicles. Come by and visit one of the cleanest and most professional shops in Northwest Ohio.

Check out this fundraiser. They are partnering with Sattler Family Meats to raffle 1/2 hogs and a 100.00 gift certificat...
04/12/2023

Check out this fundraiser. They are partnering with Sattler Family Meats to raffle 1/2 hogs and a 100.00 gift certificate. Stop by the shop we have tickets.

03/23/2020

Director’s Order to Stay at Home
Effective March 23, 2020
Per Dr. Amy Acton’s order as the Director of the Ohio Department of Health (ODH), Section 12h, Napoleon Auto Service Center (NASC) is an essential business. As such, NASC will follow guidance from ODH and CDC to protect our customers and employees.
Business hours: M-F 8 am – 4pm Phone: 419-599-5275 Email: [email protected]
NASC will provide free vehicle pickup and delivery from a residence or place of work for the following people:
• Our elderly customers
• Our healthcare workers and first responders
• Our grocery workers
Safeguards in place:
• Calling the office from home or the parking lot before coming inside is encouraged. Individual repair, pickup, and payment options can be discussed over the phone.
• All keys will be sanitized. Please bring your spare set of keys or remove unnecessary keychains and keys from the keyring we will be handling.
• Please remove belongings from your vehicle to limit the items our technicians may come in contact with while servicing your vehicle.
• Use of the key dropbox is encouraged even during business hours.
• No more than 2 customers in the waiting room at one time to ensure proper social distancing. Please do not come inside if you have a cough, fever, shortness of breath, or other symptoms of illness. Our preference is that you arrange a ride when dropping off your vehicle so that customers are not in the waiting room.
• Hand sanitizer is available.
• High-touch areas and surfaces are frequently and routinely sanitized.
• NASC technicians will wipe down steering wheels and other high-touch points of vehicles before and after servicing the vehicle.
• NASC employees are monitoring temperatures at the beginning and middle of the workday.
• Due to the physical layout of the business, employees are separated by more than six feet during the routine workday. Six-foot distancing will be used when situations arise that require employees to be in the same area.
• All business deliveries will occur at the rear entrance of the building.
Stay healthy and stay home if you do not have a need to be out!

03/23/2020

WE WILL REMAIN OPEN TO SERVICE YOUR AUTOMOTIVE NEEDS.

We had a vehicle in the shop recently with electrical problem. We typically do not see this kind of problem a lot so I t...
01/13/2020

We had a vehicle in the shop recently with electrical problem. We typically do not see this kind of problem a lot so I thought I would share how our shop would diagnose a dead battery no start conduction. The vehicle we are diagnosing is a 2010 Chrysler Sebring . The vehicle was towed to the shop with a dead battery. We start by opening hood and look for problems like a belt has failed or any other component that was instructed that alternator from charging. We also look at the condition of the battery and cable ends (This vehicle's battery is located in the left front fender) or any aftermarket appliance that could be installed, let's say not so professionally? There are no problems notice and no aftermarket devises. we used a jump box and the vehicle started so we drove it in to the shop for farther testing. Once in the shop, we used a digital volt ohm meter (DVOM). With the engine running with the aid of the jump box , we installed the DVOM leads to the vehicle battery jumper terminals on the left front strut tower. The meter is reading 14.5 volts. We removed the jump box and the vehicle will continue to run. With a quick check it appears that the alternator is OK and wiring, at least to the jump terminals? We focused our attention to the battery. We have to remove the left front wheel and the inner fender to gain access to the battery. We first noticed that there is dried fluid trail going down the battery and the condition of the battery terminal ends.

Battery Terminal
• Terminals are corroded. We removed the battery, cleaned the terminals and the top of the battery. (the substance along the battery was not acid but most likely terminal cleaner used by a previous repair person?). The battery has a sticker that reads 1/18, so the battery is not that old. We charged the battery and tested the battery with a full charge. The test PASSED. After cleaning the terminals we found that the negative cable end was not repairable so we replaced it.
With the DVOM leads stilled on the vehicle's jump terminals, we have 12.5 volts and 14.5 volts with the engine running. Problem fixed, put the car back together, pull it around front, call the customer, collect the money and move on to the next one right? WRONG!
Sadly. I assume that a lot of repair facilities would stop here thinking that electrochemical corrosion between terminals and the battery post were causing a voltage drop? The alternator was not able to charge the battery and that's why the battery died? That may be true, we repaired several vehicle because of that issue. But there is a test that is simple to do, in most cases, it called a draw test.
I've fallen victim to skipping the draw test too in the pasted. But after a couple of times of having to talk with a not so happy Customer with their vehicle being towed back to a couple of days later is the hardest thing to do. You can explain everything you did and that all cleaning and testing that needed to be done, but the vehicle is back because you stopped testing to soon.
We have not fully tested the alternator yet. Using a hand held Battery Charging system tester we are able to look at and give the alternator a good work out.
The alternator is charging, but a diode has failed causing a lot of a/c ripple. (Note lower left of picture). This could also discharge the battery. Testing for a battery draw also showed us that there is a parasitic draw that will drain the battery in a couple of days.

03/27/2019

Stop by the N.A.S.C. and buy a ticket or two. And while you're here, take advantage of our oil change specials or set an appointment.

10/11/2017

Tire Safety Starts with Proper Tire Repair places a camera inside the tire so drivers can see what happens to the tread each time the tire makes a revolution...

This always causes me to have anxiety issues. Having to inform the Customer that the only SAFE repair is a NEW tire.
10/11/2017

This always causes me to have anxiety issues. Having to inform the Customer that the only SAFE repair is a NEW tire.

10/09/2017
N.A.S.C. will be closed on July 3rd. and July 4th. We have decided to stay home with our families and celebrate our inde...
06/30/2017

N.A.S.C. will be closed on July 3rd. and July 4th. We have decided to stay home with our families and celebrate our independence. Have a safe and happy holiday!🇺🇸🎆

Happy Memorial Day everybody! Thank you to all that have served or are serving for this great country!!
05/29/2017

Happy Memorial Day everybody! Thank you to all that have served or are serving for this great country!!

Address

2276 Scott Street
Napoleon, OH
43545

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5:30pm
Wednesday 8am - 5:30pm
Thursday 8am - 5:30pm
Friday 8am - 5:30pm

Telephone

+14195995275

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