07/14/2026
This customer just got their brand new camper back from the selling dealer who replaced the ice maker, which had never worked. The service department claimed that they had tested everything, and the ice maker is working correctly.
The customer returned home to find water spraying out from under the refrigerator.
We discovered the water line to the refrigerator was not connected. Once we pulled the refrigerator off the wall, we found the water valve bracket mangled, the protective cage held on by one screw, and loose electrical wires. We were able to repair the water valve bracket, secure the electrical, connect the water line, and mount the protective cage. We reinstalled the refrigerator and tested the ice maker to confirm proper operation.