Mission Viejo Auto Collision

11/26/2025

Happy Thanksgiving from our family to yours!

11/11/2024

To all of the veterans out there, both young and old. Our team lifts you up in praise and thanks for your service. We appreciate everything you have done, and all of the sacrifices you made for our country.

Enjoy your day ! ! !

Send a message to learn more

06/22/2024

Hello South Orange County. Any of you who know us, know exactly how much we love our team here. I had to share this story, hope you enjoy
I am so proud to share this amazing story:

A health insurance program is more than just a benefit—it's a game-changer for well-being, talent retention, and cost savings. The results of a plan that foc...

08/10/2023

SCRS is having “positive dialogue” with all three estimating system providers regarding refinish blend formulas following a study last year.

08/10/2023

Description:It’s critical to understand that post-repair scans are a necessary step to ensure the vehicle is returned to the consumer in a safe manner, with ...

08/10/2023

Many modern vehicles come without exterior moldings to separate large panels such as the uniside from the roof. In this video, Danny Gredinberg with the Data...

08/03/2023

When your vehicle is in for repairs, your collision repair facility is going to communicate important milestones with you along the way to keep you up to day...

01/02/2023

Just sharing this consumer tip for all our friends and neighbors in Mission Viejo and surrounding cities. Here is a helpful video and some brief reading.

Consumer Tip: Understanding Part Types

https://youtu.be/iUYpxcCpoGo

When reviewing the estimate or repair order, it’s important to be able to identify and understand the types of parts being covered by the insurance company, and what is being replaced on your vehicle by your repair facility. This doesn’t just mean understanding the difference between bumpers and fenders. You also want to understand if the part is a new Original Equipment (OE/OEM) part from your automaker, or if an aftermarket or used part is being specified in its place to save money. This video walks through the differences between each of these part types, how to identify it on the estimate, different terminology used to describe the same thing and what you might want to know about each.

As a consumer, you have the right to request that your vehicle be repaired only with OEM collision replacement parts, and only you have the authority to authorize how the vehicle may fixed. However there are factors that can influence who will pay for those parts, including insurance policy limitations and state laws and regulations. This makes it important to be well-informed on part types, and to be able to speak with your repair professional and insurance company about what you want and expect in the repair process.

If you have more questions, or are looking for a repair facility to help with repairs, visit the (association name) website at (association web address) for more more assistance.

We hope this helps! Share this video with your friends, family and community!

When reviewing the estimate or repair order, it’s important to be able to identify and understand the types of parts being covered by the insurance company, ...

03/24/2021

Check out our feature!

Join us as we get to know Mission Viejo Auto Collision. Todd Hesford, Director, explains Mission Viejo Auto Collision's company mission, values, and vision f...

12/29/2020

With our current rain storm, your vehicle's assistant tools may struggle to assist you, like on this new Subaru!

Due to low visibility and heavy rain fall, this Subaru's and are no longer able to assist the driver

Don't rely on your vehicle's assistant tools and advanced safety measures, take more precautions and drive safely!

12/25/2020

from our Team to you, Merry Christmas!