06/11/2024
PRIVACY POLICY
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DEALERSHIP - PRIVACY POLICY
Updated: April 2023
OUR APPROACH TO PRIVACY
We are committed to protecting the privacy of your personal information (Personal Information or PI) and the responsible use of that information to deliver personalized, relevant content to our customers. This Privacy Policy applies to this website or mobile application and the websites and mobile applications that display this Privacy Policy (collectively, Sites). We may also operate additional websites or mobile applications that are governed by their own privacy policies. This Privacy Policy describes our policies and procedures for the collection, use and disclosure of your information and data on these Sites and the services available through them (Services).
Our Sites also contain a link to our Website Terms of Use which govern your use of these Sites and the Services available through them. You understand that by using these Sites or Services you agree to the terms of both this Privacy Policy and the Website Terms of Use.
INFORMATION WE COLLECT
The Personal Information we collect may include:
Your contact information (e.g., name, postal and email address, phone number)
Information about your vehicle - such as sales and service history, vehicle payments, VIN, and mileage
Details about your online activity and other personal preferences when using our Sites and Services
Social media details and other information you choose to share on those platforms
Information about how you access and use our Sites and Services (e.g., computer IP address, browser, type of device used, Site pages visited, geolocation, time and date of visit)
HOW WE COLLECT INFORMATION
We collect Personal Information in a number of different ways and from a number of different sources, including:
Information you choose to provide through our Sites or Services
From automotive manufacturers
From our subcontractors, vendors and other third party suppliers (our Suppliers)
Automatically, from devices you use to connect to or interact with our Sites and Services
As part of our Services, we may communicate with you via email, mail, call, chat or text. In this capacity, we would have the ability and authorization to read or listen and retain the content of those communications, including contact information.
HOW WE USE YOUR INFORMATION
We use your Personal Information to:
Provide our Services
Communicate with you and respond to your inquiries
Customize information we provide you
Promote and market our Services
Advertise to you on third party websites (e.g., Google, Bing, YouTube, Facebook, Instagram)
Operate our business and analyze our Sites and Services
We may also use your PI by combining it with non-personal information and aggregating it with information collected from others. We use this aggregated data in a number of ways, such as to improve the quality and value of our Sites and Services.
HOW WE SHARE YOUR INFORMATION
We may share your Personal Information with:
Automotive manufacturers
Our Suppliers
In connection with an acquisition of our company or sale of our assets
As otherwise required by applicable law
Your PI may be shared with third parties, such as vehicle manufacturers, who may use that information to contact you. We also share your information with third parties that provide certain functions or services on our behalf, such as marketing and communications. We do not sell your data.
We have implemented procedures to help ensure that our Suppliers who may have access to PI operate in accordance with both industry standards and applicable law. While we have implemented policies and procedures to protect your Personal Information, we cannot control, and are not responsible for, the manner in which third parties use that information. Accordingly, you should review their privacy policies, as well.
EXTERNAL LINKS: DATA USE BY THIRD PARTIES
Our Sites and Services may contain links to other third-party websites. After you leave our Sites, we have no control over the information collected from or about you on those third-party websites. Our Sites and Services may also include third-party advertising and other programs offered by or in collaboration with third-party businesses (e.g. Google, Bing, YouTube, Facebook, Instagram). These third-parties may collect information from you when you interact directly with them or through their tracking technologies on our Sites. We are not responsible, and assume no liability, for the privacy policies and/or practices of any third-party and use of your information by third-parties is subject to their privacy policies and terms of use. Accordingly, we encourage you to visit their sites and review their policies.
COOKIES, ETC.
We use a number of technologies to automatically collect information, including cookies, tracking pixels and web beacons. “Cookies” are small text files sent from a web server that are stored on your device and enable a site to remember you or your preferences. We may use cookies to recognize you and optimize your experience when visiting our Sites and using our Services. Tracking pixels are small images utilized to track a user, typically for advertising or analytics purposes. Web beacons allow data to be exchanged between systems. Our Sites may also be monitored by third-party software that may capture information about your visit that will help us improve the quality of our Sites and Services. We may use one or more of these technologies on our Sites to transmit information to you or about you and connect information about you from different sources, websites, devices, and mobile applications.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. However, if you do not accept cookies, you may not be able to use all of the features of our Sites or Services. Some browsers incorporate a “Do Not Track” (DNT) feature that, when turned on, signals to websites and online services that you do not want to be tracked. However, as there is yet no accepted standard for how to respond to DNT signals, we do not currently support DNT signals, other than cookies.
HOW WE PROTECT YOUR DATA
We employ data safeguards that comply with applicable law and industry standards to preserve the integrity and security of your Personal Information. However, we cannot guarantee the security of information you provide us with certainty or warrant it will not be accessed, disclosed, altered, or destroyed by unauthorized persons. We will make all legally required disclosures of any breach of the security, confidentiality, or integrity of your PI, in the manner and within the time periods required by applicable law.
DATA RETENTION
We retain your information for as long as it is necessary and relevant for the purposes described in this Privacy Policy, and as required by applicable law.
OUR POLICY TOWARDS CHILDREN
Our Sites and Services are not targeted to or intended for use by children. We are concerned about the privacy and safety of children when they use the internet. Accordingly, we will not knowingly request PI online from anyone under the age of 13 without prior, verifiable parental consent. Unfortunately, we cannot always determine the age of a visitor to our Sites or user of our Services.
JURISDICTIONS
Your Personal Information is collected and used by us within the United States. We make no representation that our Privacy Policy complies with the laws of any foreign jurisdictions, including the European Union’s General Data Privacy Regulation. If you choose to provide us with PI from outside the United States, you do so at your own risk and are responsible for compliance with any applicable foreign laws.
COMPLIANCE WITH LAW ENFORCEMENT
We cooperate with government and law enforcement officials, as well as private parties, to enforce and comply with the law. We may disclose any information about you to government or law enforcement officials or private parties that we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process, including, but not limited to, subpoenas, to protect our property and rights or that of a third party, to protect the safety of the public or any person, or to prevent or stop activity we consider to be, or may pose a risk of being, illegal, unethical or subject to legal action.
CORPORATE TRANSFERS
In connection with a corporate merger, acquisition, divestiture, asset sale, joint venture, bankruptcy, dissolution, reorganization, or any other similar transaction or proceeding, we may sell, divest, transfer, assign, share or otherwise engage in a transaction that involves some or all of our assets, including your Personal Information.
CHANGES TO OUR PRIVACY POLICY
We may modify our Privacy Policy, at any time and for any reason, by posting the revised Privacy Policy on our Site. Your use of our Sites or Services after any such posting indicates your acceptance of our modified Privacy Policy.
STATE PRIVACY LAWS
Some states have adopted privacy laws and regulations that provide their residents with additional rights (collectively, State-Specific Privacy Laws). To date, these states include California (pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act), Virginia (pursuant to the Virginia Consumer Data Protection Act), Colorado (pursuant to the Colorado Consumer Privacy Act) and Connecticut(pursuant to the Connecticut Data Privacy Act). If you are a resident of one these states, you have certain rights concerning your Personal Information, including:
The right to know how and for what purpose we collect it
The right to access your information and request corrections to inaccurate information
The right to opt-out of it being sold to third parties
The right to opt-out of targeted advertising
Subject to certain exclusions for legitimate business purposes, the right to have it deleted
Our Privacy Policy sets out the types of Personal Information we collect, how we use it, who we share it with, and for how long we retain it. We do not sell Personal Information. Nor do we engage in profiling in furtherance of decisions that produce legal or similarly significant effects.
In addition, Nevada privacy laws requires website operators to provide a way for Nevada residents to opt-out of the sale of certain information that website operators collect about them. We do not sell your Personal Information.
If you have further inquiries about your information under a State-Specific Privacy Law, wish to access, correct, opt-out or have your information deleted, please contact us as specified below under “How to Contact Us”. We will need to verify your identify before taking any action, in order to protect against the unauthorized disclosure or deletion of PI.
OPTING OUT
If you wish to stop receiving email communications from us, you may “unsubscribe” using the link at the bottom of the email you receive. If you wish to be placed on our postal mailing “Do Not Contact” list, see the “How to Contact Us” section below and provide the name and address as listed on the mailing. To stop text communications, respond to the text with the words “STOP”. You may also control ads appearing on your browser or mobile device by adjusting your settings or using third party ad blocking tools.
HOW TO CONTACT US
If you have any questions or concerns regarding your privacy when using our Sites or Services, or are a resident of one of the states listed above and wish to exercise your rights under an applicable State-Specific Privacy Law, please click here to email us at: [email protected]. California residents may also call us tollfree at 1-888-565-6043. We will make every effort to promptly respond and address your concerns.
