08/21/2026
The Dodge dealer in Lawrenceville was trying to diagnose an instrument cluster in a Jeep. It would not turn off. So when they couldn't figure it out the first thing they did was they blamed the new Radio and told them to come here. Turns out the customer jumpstarted their vehicle and put the cables on wrong. But before I knew that I pulled the radio out of it, the lights were still on with the radio disconnected, and the interface ....scanned the computer no codes in the computer. Went out to the negative cable to loosen the battery and it was already loose. just flopping around went ahead and disconnected the battery for five minutes , plugged it back in and guess what everything works .. this nice lady brought me a card the next day with 50 bucks in it to thank me for taking care of it... usually you can reset modules by disconnecting battery cables, usually will reset certain modules in the bus system  . The Radio had already been there for a month and a half, and this problem started right after the jumpstart just days ago .  I just wanted to say thanks to  Denice the owner of the Jeep. Thank you for the extra ,was not necessary, but was appreciated for sure. 😊
