01/27/2021
We are a small but growing car and van rental company looking for reliable people to come and grow with us.
Position Summary:
The Car Rental Agent is responsible for optimizing the rental experience by selling extras based on the customer's needs, drafting rental agreements, and providing exceptional customer service. As a Car Rental Agent you are entrusted with educating our customers on their buying options and serving them with the highest level of respect, professionalism and friendliness. You will be expected to become the expert on our fleet and ancillary products and enhance the customers' experience by providing expert recommendations. We strive to meet our customers' needs and exceed their expectations on every opportunity.
Responsible for:
· Greet customers professionally and prepare the rental agreement.
· Review rental parameters with all customers to ensure a complete understanding of our rates and service charges and prepare the rental agreement.
· Offer optional products to meet customer wants and needs.
· Handle all telephone and email inquiries in a friendly and helpful manner.
· Vehicle inspections for damages and cleanliness, servicing vehicles for customer rentals and providing shuttle service to and from airport.
· Complete daily lists and report to the Branch Manager and Headquarters.
· Maintain and update rental agreement files
· Maintain cleanliness and order in the office area
· Perform related responsibilities as assigned or required for business needs
Qualifications:
· High school diploma or GED required, Associate’s or Bachelor’s degree preferred.
· Friendly and have good communication skills.
· Minimum 2 year customer service or sales experience.
· Strong organizational skills and ability to multi-task.
· Must have basic computer navigation skills and knowledge of Microsoft Office Applications.
· Ability to lift up to 100 Ibs.
· Must have a valid driver's license with a clean driving record.
· Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
· Ability to communicate in other languages (Spanish, French, Portuguese, Hebrew, German, etc.) is a plus.
Come join our team! Apply now. Reply back to this posting with your resume.
Equal Opportunity Employer/Disability/Veterans
