DealerKnows

DealerKnows Blurring the lines between automotive education and entertainment. In the end, founder Joe Webb states his goal is "to better the culture of car sales".

DealerKnows is an Internet Sales and BDC training firm, founded by automotive industry expert, Joe Webb, that assists dealers in improving online, on the phone, and on the lot. Known to be able to educate while entertaining, DealerKnows consults for dealerships nationwide in three capacities. They offer in-store, hands-on consulting, virtual dealer training, and the industry's first lead managemen

t coaching software. Their focus is to maximize your current investments through email template, process, sales, phone and Internet training as well as improve the technology and vendor utilization in dealerships. Their training and services have shown dealers documented success regarding online presence, appointment metrics, closing ratio and sales volume improvement. The DealerKnows team writes for multiple publications and blogs, are top-rated speakers at several industry conferences, and are known for their comedic videos that highlight dealership opportunities.

08/06/2026
When an industry professional our team has trained and worked alongside over the years begins to share their own best pr...
07/02/2026

When an industry professional our team has trained and worked alongside over the years begins to share their own best practices for industry folk and customers alike, we make it a point to share. Great work, Manny!

"My name is Manny Ruiz. I have spent years working at Georgia dealerships, in both the car and RV sectors, where I have sold vehicles, managed operations, and observed the entire process from both sides of the desk. I've witnessed both the best and the worst practices in the industry. For instance, there are finance managers who take the time to explain every number to a family, and others who bury a $4,000 warranty among other documents. I've encountered salespeople who remember your children's names, as well as those who pressure you into buying a unit you cannot truly afford.

Car Real Talk was created because I’m frustrated seeing buyers feel confused or rushed into deals that don't benefit them. I also want to highlight that not all dealers are the same; many operate with integrity and professionalism. This is not a site for bashing dealers. It’s a resource for individuals seeking the truth about the car-buying experience.”

Make sure to follow my page for more advice tips and insider looks at behind the deal at dealerships! 👍

www.carrealtalk.com

Know a car salesperson? This is the perfect gift!Our very own automotive industry expert Joe Webb wrote a book. Not just...
05/29/2026

Know a car salesperson? This is the perfect gift!
Our very own automotive industry expert Joe Webb wrote a book. Not just any book... but a cartoon book. Some might say it is a little too edgy to be called a children's book (and they're right)! It is fun, funny, honest, sarcastic, colorful, and unlike any book about car sales that has ever been invented.
Order Your Copy Today!

Where the Rubber Meets the Road, by Joe Webb, is a wildly inventive yet hilariously colorful tale about a day in the life of car sales at a dealership.

Happy Memorial Day!
05/25/2026

Happy Memorial Day!

With the FTC cracking down on dealers who still play games with their online pricing and in-store customers, this 12 yea...
04/30/2026

With the FTC cracking down on dealers who still play games with their online pricing and in-store customers, this 12 year old video is as relevant as ever.

Joe Webb highlights a common and frustrating occurrence when he parodies a typical call from a dealership Sales Manager to the stores' Internet Director.

How long does it feel though?
02/24/2026

How long does it feel though?

Joe Webb of DealerKnows talks about the sales killer that are microwave minutes.

Getting promoted? Ready for a promotion? Then you need to decide what water you intend to be.
08/20/2025

Getting promoted? Ready for a promotion? Then you need to decide what water you intend to be.

Are you getting promoted? Then pick which water you want to become by reading this recommendation from Joe Webb of DealerKnows.

Happy Father's Day from DealerKnows!
06/15/2025

Happy Father's Day from DealerKnows!

Get your hip hop on and center yourself, salespeople.
12/05/2024

Get your hip hop on and center yourself, salespeople.

Joe Webb of DealerKnows shares how to control your emotions as a means to save deals. Regulators, Mount Up!

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Lake Mary, FL

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm

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