10/11/2026
⭐ REVIEWS LIKE THIS ARE WHAT SET US APART! ⭐
We helped this customer avoid nearly $700 in unnecessary repairs after discovering a misdiagnosis before the car came to us!
The customer's daughter attends Kent State University and was having trouble getting her car started. After taking it to a local parts store, she had the battery replaced and was advised that she also needed a new alternator.
The customer purchased the alternator and contacted us to install it. But rather than simply installing the part and collecting the labor, we took a few extra minutes to run our own diagnostics first.
What did we find? The alternator was working perfectly fine! Instead of charging for an unnecessary repair, we relayed our diagnostic to the customer and saved them nearly $700.
Unfortunately, it's easy to replace parts without taking the time to verify whether they're actually bad. That's not how we do business. We believe honesty goes a long way. We'd rather earn your trust and have a satisfied customer than make a quick buck on a repair you don't need.