06/03/2026
🚗 What You See vs. What We See 👀
This photo is a perfect example of why our Digital Vehicle Health Reports are so important.
🔴 Inside the red circle: Brand new brakes that were recently installed at another shop.
➡️ What the red arrow is pointing at: A broken coil spring that was completely missed during that repair.
While the brakes may have been the reason the vehicle came into the shop, a proper inspection goes beyond the customer’s original concern. A broken coil spring can lead to:
✅ Poor ride quality
✅ Vehicle sagging or uneven stance
✅ Tire wear issues
✅ Reduced handling and stability
✅ Potential safety concerns if the spring shifts or breaks further
At Cousins Automotive, we don’t just replace parts—we perform a thorough inspection and provide a Digital Vehicle Health Report complete with photos and videos so you can see exactly what our technicians see.
Our goal is simple:
✔️ Educate, not pressure
✔️ Build trust through transparency
✔️ Help you make informed decisions about your vehicle’s safety and reliability
Sometimes the biggest problem isn’t the one that brought the vehicle into the shop.
📸 This broken spring would have remained hidden if we only looked at the brakes.
Trust the team that looks at the whole vehicle, not just the repair order.
📍 Cousins Automotive
7 Brown St, Ipswich, MA
📞 978-356-2514
🌐 www.cousinsautomotive.com
