Century BMW has always been in the "people business" and has a rich history of both family and employee bonds. From the third-generation dealer and president Tracy Jones to the tight-knit body of employees, Century BMW realizes the importance of employee relations as the driving force behind customer relations. Century BMW's success begins with its focus on the people who work here. Century BMW strives to bring together a group of employees to form an outstanding performance team. We manage our business so as to earn the respect, cooperation and heart-power of our employees. If we take care of our employees, our employees will take care of our customers. In turn, they earn respect from the community and lifetime relationships with our customers. Century BMW's long-term, tenured employees are proof that we foster a committed environment, with 37% of our employees having been with us for over 10 years. Century BMW prides itself on repeat and referred customers. The rewards have earned Century BMW the honor of leading the industry in customer satisfaction, with all of our franchises receiving above-average CSI (Customer Service Index) scores. With heart-felt commitment to every step of your car-owning experience, it's easy to see why here at Century BMW, you'll notice the difference. Century BMW has won many prestigious awards in the industry, including the 2007 TIME Magazine Quality Dealer of the Year Award. In addition, the organization has sought to lend a hand to its supportive, growing community and has given back by participating in various fund raising events such as BMW's Ultimate Drive ® for the Susan G. Komen Breast Cancer Foundation.
