06/23/2026
Putting ourselves in the customer’s seat 🚛
Last week, our team came together for a Service Performance Workshop focused on one goal: delivering a better customer experience.
We welcomed Mr. Michael Hastings, Elite Support Manager from Daimler Truck North America,
who led valuable discussions with our parts and service teams to strengthen our processes and elevate performance.
✅ From improving shop throughput to reducing service dwell time, our team explored what drives efficiency and what causes delays.
Always keeping the customer in mind.
✨ We’re committed to continuous improvement because your time matters. 🤝