02/14/2026
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🚨 Consumer Alert: Online Towing Scams 🚨
The New York State Police are warning motorists about suspicious “24-hour emergency towing” websites that appear during online searches.
We have received reports of individuals who:
• Found a towing company through a quick internet search
• Paid large fees over the phone in advance
• Had no tow truck arrive
Many of these websites:
• List only a phone number with no physical address
• Have no local reviews or verified business information
• Look nearly identical to other towing websites
• Require payment upfront before dispatch
Some may simply act as third-party brokers, charging high fees before contacting a local tow company. Others may take payment and never send assistance.
How to Protect Yourself:
âś” Use established local towing companies with verified addresses
âś” Check online reviews from real customers
âś” Avoid companies that require large upfront payments
âś” If possible, call your insurance company or roadside assistance provider directly
If you believe you’ve been a victim of a scam, contact your local law enforcement agency and report the incident.
When you’re stranded, take a moment to verify who you’re calling. A few extra seconds can prevent a costly mistake.