06/19/2024
ATTENTION CUSTOMERS!! Effective immediately. If you are insured by Progressive insurance we will no longer be able to repair your vehicle. We have made this decision after months of Progressive continually refusing to pay for proper repairs to vehicles. They refuse to cover necessary procedures to ensure your vehicle is restored to pre-accident condition, try to force vehicle owners to accept used and counterfeit parts sourced from all over the country (even on brand new vehicles), refuse to even look at a vehicle to add all the stuff they missed on their intentionally low initial estimate until the vehicle is in the shop taken apart so they can send an adjuster out to look at it which frequently takes up to 7 days or longer. Not only does this cause unnecessary delays for the vehicles insured by Progressive, it causes delays for any vehicles we have scheduled to work on after Progressive because we have to move those appointments back until we can finish the progressive jobs. Because of this and many other practices that Progressive employs, we will no longer work on anything insured by them. We apologize for any inconvenience this may cause, but we can no longer allow Progressive to cost our business money and inconvenience our other customers by not paying their claims and delaying work on other customers vehicles.