06/16/2026
It's no secret that we deal with parts availability and quality issues daily here at the shop, and I'm not afraid to call these companies out with the issues. However, I want to give a shout out to a company that has gone above and beyond.
I recently bought a truck that has an aftermarket larger fuel pump installed in it. While I was working on the truck I ran into an issue with said fuel pump. I figured for sure since I didn't buy the pump firsthand I would be out of luck getting any assistance but figured what do I have to loose. So I called them up.
I was greeted by a LIVE person, who listened and took my call seriously. We spoke about the issue I was having, we also spoke about some testing I have done and some new product design that I have in mind. I was treated with professional respect and courtesy through out the entire conversation.
In the end, my issue was taken care of quickly with zero hassle. No fuss, no photo taking, no emails back and forth, ZERO frustration. I could not be happier with the help I received. Wonderful to have a mutual respect when calling a company with questions and needs.
Thank you DeatschWerks for being an upstanding company in a corporately owned world! Can't wait to do some more business with you in the future!!!!
