05/29/2026
THIS 2024 CHRYSLER PACIFICA MINI VAN WAS DROPPED OFF FOR A RIGHT REAR TIRE REPAIR, AND HERE’S WHAT I FOUND.
The tire repair was simple, no big deal, but….
IT REALLY MAKES ME SICK WHEN A MAJOR BRAND CAR DEALERSHIP TAKES ADVANTAGE OF A CUSTOMER, ESPECIALLY A YOUNG MOTHER WITH TWO LITTLE KIDS, AND ONE ON THE WAY.
This young lady had absolutely no idea what this dealership sold her, only two weeks ago.
THERE WERE OBVIOUSLY ISSUES WITH THIS VEHICLE.
There were two, like new private label tires on the front. That’s great, and they have a high treadwear rating, and that’s great too!
WHAT GETS ME HERE IS THE FACT THAT THIS DEALERSHIP COULD HAVE, OR RATHER SHOULD HAVE INSTALLED TWO LIKE TIRES ON THE REAR, INSTEAD OF TWO DIFFERENT BRANDS (KELLY AND FIRESTONE) BOTH HALF WORN.
FOLKS, THESE WERE “USED TIRES” IN ONLY HALFWAY DECENT CONDITION.
Funny that they found 2024 DOT numbers.
FYI: You can have ten different brands of tires, all the exact same size, all lined up, side by side, and I’ll GUARANTEE that there will be SEVERAL different overall diameters. FACT!
So now, with the mismatched tires on the rear, when this young lady goes to rotate the tires, the vehicle is going to pull one way or the other, leading her to believe she’s got another problem, when indeed it could have been prevented had the dealership installed matching tires.
I’LL ALMOST GUARANTEE THOSE USED TIRES WERE PURCHASED FROM A COMPANY LIKE UTIRES.COM, AS THAT’S WHAT THEY SPECIALIZE IN.
NOTE: I AM IN NO WAY SAYING THAT THE DEALERSHIP DID ANYTHING UNSAFE HERE, ONLY THAT THEY COULD HAVE DONE THE RIGHT THING BY INSTALLING FOUR MATCHING TIRES ON SUCH A NEW VEHICLE.
JUST SAYI