08/08/2026
🔶️🔶️PUBLIC SERVICE ANNOUNCEMENT!!!🔶️🔶️
We are not going to be taking in any more electrical diagnosis or complex diagnosis for a while.
I'm the only one here who does that work. Have been for almost 4 years. We have been trying to hire a good diagnostic tech for going on 10 years and it hasn't mattered what we offer in pay or what benefits we put out there, they just aren't out there to hire. On top of that the shop has grown in other areas and I have to spend time on those too, plus keep the guys going. It's also a business that has to be ran, and that is completely separate from the technician side of it. There is only so much of me to go around.
What that has turned into is me being completely burned out and a pile of cars I can't get to. Some of you have been waiting weeks. A few of you have been waiting months. You have been really good about it and I appreciate that more than you know, but it isn't right and I know it. Every day I feel like I am letting people down. That part wears on me a lot worse than the work does.
So here is what we are going to do. We are going to stop taking in diagnosis work that requires me to do it until I get caught up on what is already sitting here. Then we start letting a little of it back in at a time once I can handle it. That's the plan for right now anyway.
Everything else is business as usual. The repair work is doing better than it has in a while as far as efficency. I have some green guys that are eager to learn and they do a great job. There are mistakes from time to time, we are all human. We always make it right and move on.
That being said, if you call about an electrical problem or something that has to be diagnosed, or if we find during a checkout that something needs diagnosis only I can do, we are going to have to turn it away for now. I'm sorry for the inconvenience but I'd rather tell you no up front than take your car in and sit on it for months.
Thanks for understanding. I'll post again when we can start taking it back in.