02/10/2015
Make sure you know your rights as customers. Insurance companies can only "suggest" which body shop your work is done at when in need of repairs. Don't let them steer you to their "preferred" body shops because of their financial interests.
http://www.bodyshopbusiness.com/anderson-cooper-show-uncover-insurance-fraud/
Tonight's episode at 8 p.m. EST will reveal what really happens to consumers when they have an accident, file a claim and then get steered to their insurance companies' preferred repair facilities.