10/11/2026
Sometimes fixing a car means fighting for the customer before the repairs even begin.
This Kia needs an engine replacement, but getting there hasn't been quite that simple.
The warranty company raised concerns about the vehicle's maintenance history, specifically two missed oil changes, and questioned coverage for the engine replacement.
Rather than letting that be the end of the conversation, we kept working to document the engine's actual condition.
One of the things the warranty company requested was removal of the lower oil pan to check for sludge buildup.
So we pulled the pan, inspected the lower end, and documented what we found.
Because when a customer is facing an engine replacement, we believe the decision should be based on the evidence, not just assumptions about what might have happened.
We can't guarantee what a warranty company will approve, but we can make sure our customers have someone in their corner who is willing to do the work, gather the evidence, and advocate for a fair review.
Sometimes being a mechanic means doing a whole lot more than turning wrenches.
Every Job Is Personal.