Affinitiv

Affinitiv Elevating the dealership experience with fully integrated data-driven solutions for the automotive customer lifecycle

Mission
Drive the next generation customer experience by partnering with OEMs and retailers to accelerate performance and inspire loyalty. Vision
Elevating the dealership experience with fully integrated data-driven solutions for the automotive customer lifecycle. Affinitiv's Diversity Council
BRIDGE: Building Real Inclusion via Deliberate Growth and Empathy

https://youtu.be/oa6Z0CAsbL8

Vehicles go through a lot. A thorough multi-point inspection (MPI) can help identify issues that may arise from everyday...
09/02/2026

Vehicles go through a lot. A thorough multi-point inspection (MPI) can help identify issues that may arise from everyday driving habits, like:

-Hard acceleration and braking
-Ignoring warning lights and tire pressure
-Running on empty
-Skipping scheduled maintenance
-Shifting gears before coming to a complete stop

A little extra care behind the wheel can go a long way toward keeping vehicles running smoothly. Whether these driving habits are taking a toll or not, be sure to let your customers know you’re ready to help identify and address vehicle needs. Get started by contacting us today.

Build Customer Trust And Capture More Service Opportunities With A Comprehensive Digital Multi-Point Inspection Tool Tailored For Your Service Lane.

How to Turn Service Visits into Vehicle SalesYour next vehicle sale could already be in the service lane. Read our lates...
09/01/2026

How to Turn Service Visits into Vehicle Sales

Your next vehicle sale could already be in the service lane. Read our latest blog to learn how connected data and personalized outreach can help dealerships identify the right opportunities, guide customers with confidence, and create a smoother path from service to sales. Link in comments.

Hyundai dealers: The vehicle purchase starts the relationship, but service determines what happens next. Welcome to Serv...
08/27/2026

Hyundai dealers: The vehicle purchase starts the relationship, but service determines what happens next.

Welcome to Service Excellence by Affinitiv: Service Lane Technology that reduces friction for customers, simplifies work for dealership staff, and supports clear communication throughout the visit. The result is a smoother experience that gives customers more reasons to return.

Affinitiv is an HMA-approved Service Lane Technology provider ready to help you strengthen the ownership experience after the sale.

How Transparent Service Recommendations Can Drive More Repair ApprovalsTurn service recommendations into trusted guidanc...
08/26/2026

How Transparent Service Recommendations Can Drive More Repair Approvals

Turn service recommendations into trusted guidance. Read our latest blog to learn how clearer communication and visual proof can improve repair approvals while keeping the customer experience front and center. Link in comments.

Are Recalls Becoming a Software Problem?2026 is on pace for an unusually high volume of recalls, with more than 23 milli...
08/25/2026

Are Recalls Becoming a Software Problem?

2026 is on pace for an unusually high volume of recalls, with more than 23 million vehicles recalled in the first half alone.

With modern cars relying on increasingly complex software, a recall doesn’t always mean a faulty physical part. Sometimes, the fix is simply a software update.

As vehicles evolve, so does your service department. Contact Affinitiv to learn how we can help your dealership navigate an increasingly digital automotive landscape.

Generate More Appointments, Efficiency, And Revenue With An Easy Online Scheduler Featuring Robust Capacity Management And Customer Personalization.

Breaking Down Data Silos Between Dealership DepartmentsCustomer data is most valuable when every dealership department c...
08/24/2026

Breaking Down Data Silos Between Dealership Departments

Customer data is most valuable when every dealership department can act on it. Learn how connected information creates better workflows and experiences. Link in comments.

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Hyundai dealers: streamline service operations while creating a simpler, more convenient experience for customers. As an...
08/21/2026

Hyundai dealers: streamline service operations while creating a simpler, more convenient experience for customers. As an HMA-approved Service Lane Technology provider, Affinitiv provides your staff with the connected tools they need to work more efficiently, communicate more clearly, and make every visit feel easier.

Build a better service experience across every customer touchpoint with Affinitiv’s Service Lane Technology suite. >Link in comments<

Closing Customer Data Gaps and Turning Insights into ActionYour dealership has plenty of customer data, but is it connec...
08/17/2026

Closing Customer Data Gaps and Turning Insights into Action

Your dealership has plenty of customer data, but is it connected and actionable? Learn how to identify the gaps that may be limiting personalization, retention, and revenue opportunities in our latest blog today. Link in comments.

Introducing CapSure: Meta AI glasses integration for hands-free video inspections. Technicians gain the freedom to docum...
08/17/2026

Introducing CapSure: Meta AI glasses integration for hands-free video inspections.

Technicians gain the freedom to document concerns without interrupting their workflow.

Customers gain a clearer, more authentic view of their vehicle's condition.

Dealerships gain a modern inspection experience that strengthens trust, improves communication, and helps drive more approvals. Link in first comment below.

Vehicle maintenance is becoming increasingly technology-driven, with digital tools helping dealerships improve communica...
08/11/2026

Vehicle maintenance is becoming increasingly technology-driven, with digital tools helping dealerships improve communication, streamline inspections, and create more transparent service experiences for customers.

Solutions like Affinitiv's CapSure bring that innovation into the service lane by enabling hands-free vehicle inspections with Meta AI glasses, helping technicians easily capture photos and videos while keeping customers informed every step of the way. Get in touch with us today to learn more about CapSure and more of our service lane solutions.
https://bit.ly/3S3xW2H

July 9, 2026 | Chicago, IL – Affinitiv, a leading provider of intelligence-driven software and lifecycle marketing solutions for

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Chicago, IL
60606

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