06/10/2026
PSA: We are going to start requiring a credit card deposit before being able to schedule an appointment at all, for the the ones that miss appointments with a NO CALL/ NO SHOW.
If you are a no call-no show, be ready for credit card deposit for my time in order to reschedule in the future. If you don't like it, you can take your euro car to one of the DOZENS OF OTHER EUROPEAN SPECIALTY SHOPS IN OUR AREA...........oh, wait....
Two new customers, pleading for help with car issues, scheduled and then no call / no show'd one yesterday and one today.
I understand things happen, but when you schedule and block off my team's time for your appointment, and then don't even bother to call and say "hey car won't start, I got a flat, I can't afford to fix this right now.. etc." it gets me feeling a certain way.