08/25/2026
We didn't commission this research. It just reads like we did.
International Carwash Association new Q3 CAR WASH Pulse™ report found that personalized offers are the #1 reason consumers would switch washes — 29%, ahead of newer equipment. Nearly half say confusing payment tech makes them less likely to return. And operators say employees are still the #1 way members sign up.
Personalization. Frictionless payment. Empowered teams. That's not our pitch — that's the industry's own data. It's also exactly what we built: the most customizable POS in car wash, apps designed around how customers actually pay, loyalty that runs itself, and Coach AI for the people closing memberships at the point of sale.