Auto Damage Consultants LLC

01/23/2026

Another New Year has approached and more and more people are getting bamboozled by someone! It could be the insurance company. It could be someone that doesn't have insurance and then you're having to foot the expenses that you did not expect the unexpected to happen. Don't let an insurance company tell you if you were involved in an accident that was not your fault that, "Well, since you got up and went to work today, you are at least 20% at fault for the accident. If you would have stayed home and not drive your vehicle, this wouldn't have happened." If this has happened to you, please call or contact me for help! Your loss could be more gain! IT NEVER HURTS TO ASK!

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01/23/2026

Another win for a client that invoked her right to her appraisal clause towards Bristol West Insurance Company (Farmers Insurance sister company). Our client was offered $67,572.96 for her 2024 Land Rover Defender as an "Actual Cash Value" (ACV). In the state of New Mexico, the rule is supposed to be a "Fair Market Value" (FMV). Since our client was not satisfied with the CCC ONE report that her insurance company used, which by the way is an insurance company friendly company, to evaluate her vehicle, which is all computer generated; gave her this colored 19 page of BS stating her vehicle was only worth what they believe it is. Our client invoked her appraisal clause to get a second opinion (a third-party disinterested appraiser) to find out if her insurance company was taking her for a different ride on her Land Rover Defender. Once we found out who Bristol West's third-party appraiser was, we sent over our paperwork and research, they reviewed our paperwork, and viola! We came to an agreement that the 2024 Land Rover Defender was worth $80,000.00! We got our client over $12,000.00 more than what her insurance company said her vehicle was worth! Folks, always get a second opinion if you feel your vehicle is worth more than what an insurance company says it is!

01/23/2026

Another total loss settled for a client with Progressive company. Progressive insurance company came to our client with a Mitchell/JD Power evaluation total loss report in the amount of $18,337.76 for his 2012 Ram 2500 ST Crew Cab Diesel vehicle. The vehicle owner was not satisfied with Progressive's offer and invoked his appraisal clause to get a second opinion. The reason he was not satisfied with their offer was, they did not include the aftermarket parts (goodies) that he attached to his vehicle. Without him knowing what his policy limits were for aftermarket articles not attached to the vehicle, he was capped at $2000.00 for aftermarket goodies not attached to his vehicle that are not RAM or OEM parts. I was hired by the vehicle owner to argue the fact that his vehicle was a rare diesel vehicle with a capped policy limit of $2,000.00 to get him more than the offered $18,337.76. Progressive had to hire a third-party disinterested appraiser (just like the policy reads) and we had to negotiate our opinions without having to use an Umpire to decide otherwise. We only shared two emails, and decided that the 2012 Ram 2500 ST was worth $26,815.50. That amount with adding taxes and fees for New Mexico gave our client $9,604.34 more, minus our fees for the replacement cost of his vehicle! Always get a second opinion if you believe your vehicle is worth more! NEVER settle to what the insurance company says your vehicle is worth, because you may be entitled more than you think! The insurance company is taught to say NO! You have a right to say otherwise!

07/03/2024

If you all get a “new” friend request from Brian Miller, it’s a clone folks! I just confirmed it! Jack Wagons!

02/11/2022

A recent client of mine is an agent with the Good Hands People and need my help with his girlfriend's total loss, who insured with Flo from, well you've seen their commercials. A Mitchell Vehicle Valuation Report, an insurance company friendly market value towards their 2003 Chevrolet S-10 ZR5 was lost in a fire earlier this year. The insurance company's offer was $6,269.93. They invoked their appraisal clause in their policy for another opinion. The owners had taken very good care of their vehicle and had a transmission rebuilt in the vehicle, but misplaced the copy of the document showing this operation was done to their vehicle. This would have added more money towards their loss if they would have provided the receipt. Needless to say, after I did my evaluation and Flo's third party appraiser did theirs, we came to the conclusion that the vehicle was worth $7,424.74. That is over $1,100.00 extra they gained if they had not refused Flo's offer. Folks, if you can save every receipt other than maintenance (oil changes) etc. you never know when you will need them in a total loss circumstance. If you ever have any questions about a total loss or diminished value towards your vehicle, please let me know. Never get bullied from any insurance company that says, "This is all we are going to give you."

11/03/2021

Another Good Hands insurance claim settled in less than two emails! A client of mine needed some help with his own insurance company, The Good Hands people, settling his total loss claim. Fortunately his own agent guided him our way for help. The Good Hands company used an insurance company biased valuation called CCC One. NEVER trust this company's valuation reports.

CCC One and The Good Hands company offered my client $21,327.00 for his 2013 Toyota Highlander. He thought it was low and he invoked his right towards his appraisal clause to seek another opinion. The Good Hands hired a third party appraiser that sent me an offer before I could even get my photos downloaded to begin running my numbers. The third party's offer was $24,9450.00! From looking at comps in the area, which were not many, and knowing how crazy the used car market is, I wanted to include some transportation fees due to how high gas prices are, way to go Brandon, and asked for $25,500.00. After one more email, we both agreed that the 2013 Toyota Highlander was worth $25,525.00! That's almost $4,200.00 more he got if he hand not listened to his agent and trusted the bully from the Good Hands company!

Folks, don't get bullied by your insurance company or someone else's insurance company when settling an accident. Get a second opinion! We are always here to help! Remember too, your insurance is as good as your agent! The claims department doesn't care about your agent at all. They only care about taking more of your money.

10/20/2021

Here's another vehicle that I was hired by an attorney to represent. This is a 2019 Jayco RV for diminished value. This particular one was quite complicated from the beginning. Look at the gap of the rear wheel that nearly touches the rear of the RV! The damages happened to the front end of the RV. This vehicle was hit so hard it damaged the rear of the RV as well! Also look at the insufficient repairs that were done by a "reputable" shop for the insurance company!

The owner is a retired military policy owner that is insured with the insurance company that only insures the military personal only. Refer to the commercial with professional football Rob Gronkowski to know which insurance company I'm talking about. The insurance company at fault for this accident is called "Flo". Flo said that the RV is repairable. The repair shop is telling Flo that the vehicle should be a total loss. The RV owner's insurance company (Military Only) did not want to get involve and did not practice good faith for their policy owner. Needless to say we found insufficient repairs, and existing repairs that damages are related to the initial loss. Four months later after my initial inspection, a check list of concerns to give to the repair shop and insurance company, the RV was considered a total loss! Flo, finally came to her senses. The only good news about this ordeal was that the RV owner's insurance company finally stepped in due to his attorney, and had a replacement policy that he was paying for and is going to get the RV replaced completely! There's also more to this story but is too long to put on a post.

The moral to this story is to NEVER let bullies tell you how your vehicle should be repaired, who should do your repairs, and how it should be repaired! You have your choice to have your vehicle repaired by whoever you choose. Get your vehicle inspected after repairs, prior repairs and know your policy! These bullies (insurance companies) will do everything they can to pocket more money than they already have!

10/20/2021

This 2014 Toyota Highlander was in an accident and was deemed a total loss by her insurance company the “Good Hands” people. She needed some advice and I gave her the best free advice to start with to see if she could get more than the Good Hands offered.

After not having the time to negotiate with her insurance she invoked her appraisal clause and hired me as a third party appraiser. The Good Hands people use a company called CCC One, who is an insurance based/biased company for their offer of $16,275.00. I researched respectfully and my figures came to $18,906.00. The Good Hands hired their independent appraiser from Oregon. Only one email was released from the appraiser in Oregon with an offer of $18,850.00. We were both only a mere $56.00 difference! That’s $2,575.00 more than the CCC report and the Good Hands we’re willing to give their own insured policy owner!

The moral of this story? Never trust a bully who is trying to take more money from you than they already have! ALWAYS get a second opinion!