19/11/2020
Europcar Services is the Pan-European Shared Services Centre of Europcar Mobility Group opened in Oeiras - Portugal in 2014 to handle and provide, mainly, financial services to all EUROPCAR, Gold Car and Ubeeqo affiliates in Europe and to harmonize and optimize their financial processes. Growing fast, in terms of processes and staff, Europcar Services counts, nowadays with more than 360 employees, becoming one of the biggest sites of Europcar Group. We are launching a global transformation program called REBOOT SSC to become The
digital transformation engine of the group with a vision to connect more than 300.000 vehicles to the center, to deliver smart data analytics about their uses, locations and maintenance and to support the group expansion with innovative direct to customer services.
Do you value Life-work balance (yes we value life over work)?
Do you value a great environment to work?
If you answer yes to both questions we are the right company for you.
Main Purpose of the Role:
The accounts receivable position is accountable for collecting the maximum amount of overdue funds from customers, which may include a variety of collection techniques, legal claims, and the selective use of outside collection services.
Key Areas of Responsibility:
Stratify collection activities to maximize cash receipts
Contact customers regarding overdue accounts and determine reasons for non-payment
Issue payment commitment letters
Issue credit hold notifications
Coordinate customer credit changes
Process small claims court complaints
Maintain accurate records about the customer payment status
Key skills:
Minimum of completed High School
2 years of collections experience
Experience of working with Oracle Financials is strongly regarded
Good written and verbal communication skills
High language skills: German (native)
Excellent customer service skills
Experience in a shared service environment is desirable
We offer:
A challenging and international work environment in a globally operating company. Competitive remuneration package + health insurance + life insurance + other benefits
Workplace: Quinta da Fonte, Oeiras
For those interested please send us your CV (in English) with photo to [email protected]
We inform you that your CV might stay in our group data base for a period of 5 years according to the Laboral Law and GDPR.
If you are not contacted within 15 days for this position, you might be considered for similar positions in the future.
