14/08/2026
It’s , and this week’s story is one we’re especially proud of. ⚡
Sir Juan Miguel’s review went beyond the usual “good service.” What stood out to him was the honesty of Sales Consultant Lester Rafael before the sale, and the commitment that continued after it.
When a concern came up with their portable charger, Sir Lester didn’t simply troubleshoot from a distance and leave it there. When the issue couldn’t be resolved remotely, the team made the trip from Lipa to Noveleta, Cavite to personally check the unit. They arrived with replacement chargers and cables, identified the defective extension cable, and made sure everything was working before leaving.
That kind of follow-through is something we value deeply at BYD Lipa. Because for us, customer care doesn’t end when the vehicle leaves the showroom.
Thank you, Sir Juan Miguel, for recognizing Sir Lester and the team. We’re grateful for your trust, your thoughtful review, and for allowing us to be part of your BYD Seal 5 journey.