Terms and conditions stated below applies to all visitors and users of https://www.facebook.com/ACSMALAYSIA1. You are bound by these terms and conditions as long as you're on https://www.facebook.com/ACSMALAYSIA1
General
The content of terms and conditions may be change, move or delete at any time. Please note that https://www.facebook.com/ACSMALAYSIA1 have the rights to change the contents of th
e terms and conditions without any notice. Any violation of rules and regulations of these terms and conditions, https://www.facebook.com/ACSMALAYSIA1 will take immediate actions against the offender(s). Site Contents & Copyrights
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, and written and other materials that appear as part of this Site, in other words โContents of the Siteโ are copyrights, trademarks, trade dress and/or other intellectual properties owned, controlled or licensed by Auto Culture Syndicate Enterprise. Comments and Feedbacks
All comments and feedbacks to Auto Culture Syndicate Enterprise will be remain [email protected] . User shall agree that there will be no comment(s) submitted to the https://www.facebook.com/ACSMALAYSIA1 will violate any rights of any third party, including copyrights, trademarks, privacy of other personal or proprietary right(s). Furthermore, the user shall agree there will not be content of unlawful, abusive, or obscene material(s) submitted to the site. User will be the only one responsible for any comment's content made. Product Information
We cannot guarantee all actual products will be exactly the same shown on the monitor as that is depending on the user monitor. Newsletter
User shall agree that https://www.facebook.com/ACSMALAYSIA1 may send newsletter regarding the latest news/products/promotions etc through email to the user. Indemnification
The user shall agree to defend, indemnify and hold https://www.facebook.com/ACSMALAYSIA1 harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site. Link to other sites
Any access link to third party sites is at your own https://www.facebook.com/ACSMALAYSIA1 will not be related or involve to any such website if the user's content/product(s) got damaged or loss have any connection with third party site. Inaccuracy Information
From time to time, there may be information on https://www.facebook.com/ACSMALAYSIA1 that contains typographical error, inaccuracies, omissions, that may relate to product description, pricing, availability and article contents. We reserve the rights to correct any errors, inaccuracies, change or edit information without prior notice to the customers. If you are not satisfy with your purchased product(s), please return it back to us with the invoice. Termination
This agreement is effective unless and until either by the customer or https://www.facebook.com/ACSMALAYSIA1. However, https://www.facebook.com/ACSMALAYSIA1 may also terminate the agreement with the customer without any prior notice and will be denying the access of the customer who is unable to comply the terms and conditions above. Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard or online payment methods. Payments cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, we will not be liable for any delay or non-delivery of Your Order. CANCELLATION, AND REFUND POLICY ON SERVICE
Cancellation Period: Customers may cancel their service booking within 24 hours of making the reservation without penalty. Cancellation Fees: If cancellation occurs more than 24 hours after booking, a cancellation fee of 20% of the total service cost will be charged. Refund Eligibility: Refunds will be issued for cancellations made within the allowable cancellation period (24 hours from booking). Refunds will be processed within 5-7 business days and will be credited back to the original method of payment. Non-Refundable Services: All ticket purchases/booking purchase are strictly non- refundable and non-deferrable. Process for Cancellation: To cancel a service booking, customers must contact our customer service department at [email protected]/0169832250
Changes to Reservations: Changes to reservation dates or times may be accommodated depending on availability and must be requested at least 48 hours before the scheduled service time. Additional charges may apply for changes made outside of this timeframe. CANCELLATION, AND REFUND POLICY
(not applicable for intangible product)
**(Note: Kindly amend according to your business service)
Cancellation Prior to Shipment
If you cancel your order(s) before it ships from our warehouse, you will not be charged any additional fees. We require a cancellation request to be submitted by emailing us at [email protected]. Once the cancellation request is received, a full refund will be initiated. We would advise a cancellation request within 12 hours upon your order submission in order for a cancellation prior to goods shipment
Return Policy
The following are the policies to be eligible for return requests after shipment/receipt of goods:
1. All goods sold are non-refundable except (i) Failed Delivery (ii) Wrong Delivery and (iii) Damaged good during delivery.
2. Only items that have been purchased directly from [email protected] Online Store can be eligible for a return.
3. Any [email protected] Online Store product purchased through other retailers is not eligible for this policy and must follow the respective retailersโ returns and refunds policy.
4. Goods are eligible for a return if the following apply:
Incorrect:
The item is not the item you ordered
Wrong size or the colour is different from what is indicated on the order summary
Missing items inside the packaging
Damaged:
The item is found to be damaged upon receipt. Items has been tampered/refurbished or modified. Customers will be responsible for all shipping charges to return goods. Returns are applicable only for a complete [email protected] Online Store product. Returned items must meet the following requirements:
The item must be shipped back to us within 7 working days upon receipt (as proved by the postal or courier receipt)
You have proof of purchase (order invoice number and receipt)
Item must be in new condition and returned in its original packaging and free gifts received with it. All packaging must be unused, unmarked and not defaced in any manner
Item must be returned in the original box (or at least, suitable packaging) to protect the product from damage during return delivery
Change of order and cancellation of order will not be permitted once payment has been confirmed. Any cancellations due to a change of mind will not be accepted. We reserve the right to reject any cancellation or refund that is deemed unfit or unreasonable. Return Policy
Your full refund will be issued once we have received and examined the returned goods at our return center. Once the returned goods fulfil our return policy, the full refund will be initiated. The method of refund will be processed depending on your original payment method:
For Online Bank Transfer: Full refunds will be credited into your bank account via online bank transfer, which should be posted within 3โ5 working days. For Credit Card refunds: Refunds will be sent to the card-issuing bank. Kindly contact your card-issuing bank regarding the duration of the credit refund. SHIPPING POLICY
(not applicable for intangible product)
Shipping Address
We will only ship to addresses provided in the billing address or shipment address provided during your purchase. Please ensure correct addresses and reachable phone number are provided when completing your order. We do not ship to P.O Boxes (Post-Office Box) and only to valid legitimate shipping addresses. We will not be liable in the event of an incorrect shipping address is provided and goods are returned to us. All re-delivery of goods to you will be charged for a associated shipping charges which will be disclosed upon request for a second delivery attempt. Change In Shipping Address
If you have any request for change of shipping address, please email us at [email protected] within 12 hours upon your order submission. If request of change in shipping address is made after 24 hours upon order confirmation, customers will be responsible for any associated shipping charges. Shipping Time
It typically takes between 2-5 working days (Monday to Friday) for goods to arrive at your destination. The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only. Tracking Number
Once goods is picked up by our shipping partner, the tracking ID for the package will be available. Any communication is to be via email/mobile app/sms. For non-tangible products or services, confirmation of order and receipt will be communicated via email/mobile app/sms. Proof of purchase, invoice or delivery order will be available. We reserve the right to amend this policy from time to time if deemed necessary, in which no prior notification or approval from the customer is required.
