We have a 24/7 operating call centre catering to your valuable clients distress call at any hour of the day. With Carfix as its new addition, our usability is enhanced, making it more advance and user friendly. Carfix took approximately six months to complete. In such a short period of time, our in-house developers created the webpage from scratch. With an upcoming application for both Apple and A
ndroid users, break downs will be less nerve-wrecking in the future. Benefits of using Carfix
*Detect the whereabouts of the insured
*Locate the nearest workshop/tow truck
*Rider’s Identity
With carfix, the system will locate the whereabouts the moment one logs into the website. The need to key in too many information is not necessary. Other than the location of the insured, Carfix can also show the call agents on the whereabouts of the nearest tow truck. This saves time and cost as the agents will not have to contact nearby workshops blindly. Workshops are required to update their rider’s information onto their profile. We will then inform the insured regarding the rider we are sending alongside the picture. This measure taken is to ensure the safety of your insured, avoiding unnecessary predicament. Data computing can be done for your convenience upon your consent. Besides being convenient for all, it benefits those who are not familiar on the street. It is cost and time saving as the insured does not have to waste time explaining their whereabouts and providing the address. Saving time to look for nearby tow truck is also a big plus point. Your insured will definitely thank you for prioritising their safety and also efficiency! All the hassle and inconvenience of getting the wrong address or tow trucks losing their way will be prevented. Definitely the best solution for call agents, tow trucks and the insured. When your insured are happy, you are happy! Carfix can also be programmed to do a tie-in with your respected call centre according to your preference. With just some minor effort from the back end, you are saving a lot of trouble and problems from the front.
