-The Whip Zone story
The Whip Zone was built on the love of family and commitment we have towards our customers and the passion we feel for the automotive and auto body industry. We are a tight knit family with several decades of automotive experience who manage the daily operations of The Whip Zone located in the town of Tijuana Mexico, B.C. The Whip Zone provides a calm and welcoming atmosphere
. We have a spacious waiting room with complimentary beverages to give you the feeling you aren’t at an auto body shop. We also accept all insurances to accommodate our customers’ needs. Our auto body technicians are trained and certified in order to provide our customers with high quality paint and auto body repairs. The Whip Zone is determined to achieve the highest level and best auto body shop in Tijuana. The Whip Zone is here to serve and provide you with any and all of your auto body repairs and painting. We know it is stressful to need repairs for your vehicle. Our team understands, and because of this, we do our best to take care of every step of the repair process. We serve the following communities from San Diego County, San Bernardino County, La County, Tijuana, Mexico, B.C. We are within a few miles from the border of San Ysidro, CA located in Tijuana, Mexico.
-About the Owners
As a husband and wife team, Beth and I have several decades of collision, administrative, and customer service experience to benefit The Whip Zone an auto body shop. We started our careers in different directions, but ultimately, we combined our talents working together as one to manage The Whip Zone. Leo started in the automotive industry as a helper working with his father restoring varieties of damaged vehicles and as restoring classic cars. He eventually moved onto several other positions such as a First Class paint technician and First Class body and frame technician to owning several shops throughout the US. Leo manages the team at The Whip Zone and utilizes his extensive knowledge and experience to guide, mentor and direct the technicians. Beth has several years of experience in office administration work from managing money, documents, reports, and claims. Beth also has a degree in electrical engineering and was the one who taught Leo everything he knows in electrical. With her vast knowledge of administration work and years of experience she makes sure the business in successful, she’s the real brains behind the operation. Our experiences together helps us manage The Whip Zone on a day-to-day basis as one strong auto body repair team with the support of solid family backing us. Serving our customers at The Whip Zone is a huge passion of ours.
-Services
At The Whip Zone, we strive to improve our Cycle Time by performing a 100 percent teardown and mapping of every vehicle prior to having our production team work on your vehicle. We follow the following process:
Schedule an Estimate appointment
Estimator will assess your damages and obtain photos of the damages or area(s) to repair (appointment approximately 20-30 minutes)
Provide you with a written Estimate Quote of only visual damages
Once you determine or decide to proceed with repairs; we will check on parts availability
Contact you to schedule in your repairs and assist in coordinating rental reservations
Repair date: Date you will drop off your vehicle we will perform a 100% mapping from bumper to bumper
Remove all damaged parts
Identify and locate all hidden/inner damages
Notify insurance of any additional damages for approval
Contact our customer with an update on findings
Order additional parts (if needed)
Repair vehicle
Preparation of vehicle to be painted
Paint vehicle
Reassemble vehicle
Wash vehicle
Internal Quality Inspection
Contact our customer to coordinate return of rental or time to pick up vehicle
We provide Customer contact throughout the repair process. Our Mapping Process allows us to improve our cycle time and prevent any delays.
