30/04/2026
HSBC Bank’s consumer banking operations in Sri Lanka officially come to an end today (30), following the completion of the transfer of its retail banking division to Nations Trust Bank (NTB).
The Hongkong and Shanghai Banking Corporation (HSBC) received approval from the Central Bank of Sri Lanka in December 2025 to hand over its consumer banking operations to NTB. A Binding Sale and Purchase Agreement signed between the two banks in September 2025 has now been finalized.
From May 1, 2026, HSBC’s premier banking customers, including credit card holders and personal loan clients, amounting to approximately 200,000 accounts, will officially transition to NTB.
HSBC has issued an important notice to customers, stating that branches, express banking centres, and ATMs would close at 3 p.m. today, while accounts, debit and credit cards, and digital banking services would remain accessible until 7 p.m.
After that, all HSBC cards and online platforms will cease to operate. The bank further advised customers to plan ahead for a temporary service interruption during the final transition, as systems will be unavailable until NTB brings them back online.
“HSBC Sri Lanka page will be closed today. We sincerely thank you for the trust you have placed in HSBC over the years and for being part of our enriching online community. It has been an honour to serve you, and we wish you and your loved ones the very best as you move forward,” HSBC said, confirming the closure of its official Sri Lanka page. (Newswire)
