Lao Tzu
About the Workshop
The workshop was established by Mr. It was started in a humble way as a proprietary workshop catering to heavy vehicles; passenger cars were later added to the portfolio. Today the service experience ranges from Commercial vehicles to Passenger cars. An enthusiastic team of service professionals is guided by Mr. Richard’s vision to be the “Best in the manner in which th
ey operate, Best in the services they provide and Best in ethics and value system that are followed”. The foundation of the company's growth over the last 44 years is a result of a deep understanding of market requirements, customer needs and the ability to translate them into customer-desired offerings through solution based personalised service. They are supported by a team of qualified engineers who are trained by the principals, Tata Motors Ltd., backed up by a state of the art workshop with the latest equipment as well as specialised and diagnostic tools and a reputation for strong customer loyalty that was established over the years. In July 2009, a service brand was registered under the trademark “Autodrome”
automobiles and beyond. The vision was to do provide an ‘one stop shop’ for sales and services of technology driven products and to develop on their valuable experience while extending these learnings to provide services in various sectors associated with automobiles. Important milestones
With a view to diversify, bring structure and professionalism to their service brand the Company associated with Tata Motors as an Authorised Service Centre on 01 Dec 98. To expand the service foot print, M/s Richard Garage concluded a strategic alliance with Concorde Motors India Limited, a 100% subsidiary of Tata Motors and a selling arm of Tata Motors, as business partner on 01 Jul 2012. In line with this alliance, the workshop s now known as “ Richard Garage in Association with Concorde Motors”
Knowledge shared with Concorde Motors and integration of their systems and processes have added immense value to the customer’s service experience of the Company. Currently Concorde ranks number One in ‘Customer Satisfaction Index’ across India spread over fifteen setups. It is endeavoured to achieve the same at Richard Garage. Range of Products
Service Provider for all Tata Passenger vehicles. New Vehicle Sales for Tata Products like the Nano, Indica , Indigo, Vista, Manza, Sumo,
Safari, Aria. Distributors for Autograde Speed Governors in Maharashtra, catering to the requirement
by a network of dealers appointed at various Regional Transport Office Location. Dealers for Autokontrol UK for their Automatic Lubrication systems. Dealers for Lucas Electricals. Dealers for Tata Green Batteries. Dealers for Bridgestone Tyres. Insurance service providers for State Bank of India, Gen Ins Co and HDFCGIC Ltd. Sales of Pre-Owned Cars. Finance for New and Pre-owned Cars. Important achievements and Activities apart from our Service Events
Award of Trophy by Tata Motors for the ‘Vehicle Inflow Performance’, YOY (Year On
Year) Growth 2010-2011 for the best team work. Participated in the SAARC Car Rally in 2007 conducted by the Government of India
and by the CII (Confederation of Indian Industries) on behalf of Tata Motors. The
rally drove across six countries namely Bangladesh, Nepal, Bhutan, Pakistan, Sri Lanka and Maldives and across ten states of India namely West Bengal, Assam, Uttar Pradesh,
Chandigarh, Punjab, Uttarakhand, Himachal Pradesh, Rajasthan, Gujarat, Mumbai
covering over 9,300kms. Organised the ‘More Miles Per Car Rally’ on behalf of Tata Motors for Tata customers
winning a “Certificate of Commendation by Mr. Rajiv Dubey (Vice President,Tata
Motors) as the rally was a immense success. Associated with Autocar as part of the team organizing the AUTOCAR Speed Run
2003,2004, 2007,2008,2009, MUMBAI at the Bandra-Worli Sea-link & Kharghar Navimumbai and Bangalore-Jakkur Airfield.
