Shrine Auto, Kolhapur not only bespeaks of quality work but also of setting new standards with their aim towards customer satisfaction. Their initiation into this industry began in November 2003 and thus it has been just a little over a decade since Shrine Auto was set up. The dealership catering mainly to the rural market has developed and grown from very humble beginnings. The initial staff stre
ngth comprised of 11 people and has now risen to a staff comprising of a strength of over 55 as of today. In their first year their annual turnover was 2.5 crores and at present they are touching 25 crores. To begin with, Shrine Auto had 100 vehicles on road, with a sale of 3 vehicles per month. Today they have a customer base of over 2000 and it is important to note that they are very satisfied customers.
· A solid belief in the product that they market thus forms the very basis of their organization.
· They started on a very promising note by receiving the “Best Newcomer Award”, the very year they started the dealership.
· It comes as no surprise that during the 18th Best Dealer Event For 2015, Shrine Auto was judged the best Dealer from India as ‘Customer Satisfaction’ has been a top priority for Shrine Auto.
· They have consistently performed to the best of their ability and for the past 5 years have been in the list of top 5 Dealerships of India.
· Their core team works tirelessly to keep this business running as per standards laid down.
· The very basis of an organization is honesty, sincerity and hard work. Teamwork can lead to better decisions, products, or services. Shrine Auto is focused on growing their business in line with the needs of the communities they serve, not just because it is the right thing to do, but also because it is the only way to guarantee long-term prosperity. Their personal touch goes miles in keeping the name of Shrine Auto flying high. Shrine Auto believes that: “Customer service is not a department, it is everyone’s job.”
